On-Call PRN Clinical Supervisor - Response Services

Responsibilities

• Manage risk by developing and overseeing emergency and crisis support processes
• Consult and provide direction to staff in their provision of services to individuals in crisis and complex cases
• Be available for immediate support during assigned and on-call hours for staff who are supporting individuals in crisis
• Be available to cover Response Services for staff performing a suicide assessment
• Identify areas for workflow improvement and work collaboratively to improve service delivery
• Ensure adherence to the highest quality service delivery
• Review SAFE-T Assessments, risk levels, interventions, and notes for more acute individuals
• Work collaboratively with coordinators, individuals, and referral partners to ensure a smooth referral and communication process
• Maintain communication and outreach documentation to ensure that staff are identifying appropriate immediate and longitudinal needs of patients
• Monitor shift handoffs, communication between coordinators, and expected duties throughout the shift

Qualifications

• At least a Master’s degree in psychology, nursing, social work, or related field
• An independent clinical license (LISW/LCSW/LMSW, LPCC, LMFT)
• 5+ years of behavioral health experience
• Experience with adolescents (preferred)
• Professional and organized in both written and verbal communication
• The ability to build rapport easily and provide support virtually with individuals who are experiencing mental health challenges
• A passion for using technology and innovation to improve access to behavioral health services
• Strong insight and judgment, and the ability to make quick and clinically accurate decisions for best practice
• Strong organizational and technological proficiency, including the ability to simultaneously navigate multiple applications, document in real time, and maintain clinical focus while conducting suicide risk assessments
• Experience working on Mac or eagerness to learn it as your primary operating system