On-Call Network Team Associate

Job Summary

Provides general office support via a variety of clerical activities and related tasks. Answers telephone calls and directs callers to appropriate associates. Greets and directs visitors. Essential Duties and Responsibilities:

• Answers telephone calls and directs callers to appropriate associates.
• Takes and retrieves messages.
• Provides callers with general information, including company address, directions and other related information.
• Greets and directs visitors in a friendly, professional manner.
• Uses intercom/voicemail system to announce appointments and calls.
• Sends and receives faxes.
• Opens and closes visitor area.
• Performs other duties as assigned.

Essential Duties and Responsibilities

• Answers telephone calls and directs callers to appropriate associates.
• Takes and retrieves messages.
• Provides callers with general information, including company address, directions and other related information.
• Greets and directs visitors in a friendly, professional manner.
• Uses intercom/voicemail system to announce appointments and calls.
• Sends and receives faxes.
• Opens and closes visitor area.
• Performs other duties as assigned.

Qualifications

High school diploma or equivalent required. Experience in a customer service role preferred. Ability to work independently and manage multiple tasks simultaneously. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite. Knowledge of basic office equipment and procedures. Ability to lift up to 20 pounds. Valid driver's license and reliable transportation preferred.

Skills

Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to handle confidential information with discretion. Proficiency in Microsoft Office Suite. Basic computer skills. Ability to work flexible hours, including evenings and weekends. Ability to work in a fast-paced environment.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Retail Plan
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

$23-$25/hour

Schedule

Flexible schedule to accommodate shifts and events.