On-Call Concierge, Hope Lodge (Overnight Shift)

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. Need to preserve all substantive info, remove boilerplate, duplicate lines, application instructions, EEO, etc. Let's parse the posting. First paragraph: "At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled." That's about the organization, could be "About the role"? Actually "About the role" is about the job description. The first paragraph is more about the organization. Could be considered "About the role"? Might be better as "About the role" includes description of role and organization? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include "About the role" with description of role and maybe organization. Then: "The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment. This role assists with guest check-in/out, responds to inquiries, and coordinates transportation and security. This individual will be offered shifts based on business needs that will typically entail working less than 20 hours/week and will not be benefits eligible. This position will provide coverage for overnight shifts. The pay rate for this role is $19.50 per hour, plus shift differential pay based on hours worked outside of the day shift. Shift Differential Pay: 10% — Monday through Friday for hours worked after 6:00 p.m. 15% — Saturday and Sunday for hours worked on weekends 20% — For hours worked between 12:00 a.m. and 5:30 a.m." That includes schedule (less than 20 hrs/week, overnight shifts), pay (rate and differential), benefits (not benefits eligible). Also mention "ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills." That's benefits info but note they said not benefits eligible? Actually earlier says "will not be benefits eligible." Then later says ACS provides staff benefits... contradictory. Probably the role is not benefits eligible, but ACS provides benefits to staff generally. We need to preserve all substantive info. So we should include Benefits section with mention of ACS benefits (PTO, medical, dental, retirement, wellness, professional development) but also note that this role is not benefits eligible? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to include both statements. Could combine: mention that this role is not benefits eligible, but ACS offers benefits to eligible staff. However we must not invent. We'll include both. Then "ESSENTIAL FUNCTIONS:" list with percentages. Those are responsibilities/duties. So we need Responsibilities section with bullet list. Then "EXPERIENCE/QUALIFICATIONS:" list: High School Diploma or Equivalent; Additional education or training in hospitality management or customer service is a plus; Previous experience in hospitality, guest services, or a related field is preferred; Minimum 1 year of Customer Service Experience. That's qualifications/experience. Then "KNOWLEDGE, SKILLS, AND ABILITY:" list: Strong communication and interpersonal skills; Ability to work independently and multitask; Proficiency in Microsoft Office and multi-line phone systems; Excellent customer service and problem-solving skills; Ability to work flexible hours including evenings/weekends. That's skills. Then "TRAVEL REQUIREMENTS: Minimal travel required" - could be part of Requirements? Not a standard heading but we could include under Requirements or maybe as a note. Since we have limited headings, we could include under Requirements or maybe as a separate section? Not in list. Probably fold into Requirements. Then "PHYSICAL REQUIREMENTS:" list: extended standing/walking; occasional lifting/moving luggage; manual tasks; physical endurance. That's also requirements. Then benefits paragraph: "ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits." That's benefits. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. At end: "We are a proud equal opportunity employer." That's EEO boilerplate, remove. Also "Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits." That's a link; we can keep as part of benefits paragraph? It's not boilerplate; it's a reference. Keep. Now structure. We need to decide sections. Potential sections: - About the role: include introductory paragraph about ACS and role description (first two paragraphs maybe). Could combine: "At the American Cancer Society..." and "The Concierge serves as the first point of contact..." That's about role. - Responsibilities: essential functions list. - Requirements: include Experience/Qualifications, Travel Requirements, Physical Requirements. - Qualifications: maybe separate Experience/Qualifications vs Qualifications? The instruction list includes both Requirements and Qualifications as separate headings. We could put Experience/Qualifications under Requirements, and Knowledge, Skills, Ability under Skills. Qualifications could be education etc. But we have overlapping. Better to follow typical: Requirements (experience, education), Qualifications (maybe same), Skills (knowledge, skills, ability). But we can decide. Given the posting has "EXPERIENCE/QUALIFICATIONS:" and "KNOWLEDGE, SKILLS, AND ABILITY:" we can map: - Requirements: Experience/Qualifications (education, experience) - Qualifications: maybe not needed separate; but we could put same under Requirements. However we need to avoid empty sections. If we don't have distinct content for Qualifications, we should not include it. So we can skip Qualifications heading. - Skills: Knowledge, Skills, and Ability. - Benefits: ACS benefits statement plus note about not benefits eligible? Actually the not benefits eligible is schedule/pay section. We'll include in Benefits? Might be better to include in Pay or Schedule? The statement "will not be benefits eligible" is about benefits eligibility. Could be placed under Benefits section as a note. We'll include. - Pay: pay rate and shift differential. - Schedule: shifts less than 20 hrs/week, overnight shifts. Let's extract exact text. About the role: combine first paragraph and role description. Paragraph1: "At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled." Role description: "The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment. This role assists with guest check-in/out, responds to inquiries, and coordinates transportation and security." We could keep both as About the role. Responsibilities: list from ESSENTIAL FUNCTIONS: - Greet guests and manage check-in and check-out procedures (30%) - Provide information about lodge amenities and community resources (20%) - Coordinate transportation & EMPOWER Program services and schedules (15%) - Respond to guest requests, concerns, and emergencies (15%) - Maintain organized front desk area and accurate guest records (10%) - Monitor lobby security and implement safety protocols (10%) We need to preserve percentages. Requirements: from EXPERIENCE/QUALIFICATIONS: - High School Diploma or Equivalent - Additional education or training in hospitality management or customer service is a plus. - Previous experience in hospitality, guest services, or a related field is preferred. - Minimum 1 year of Customer Service Experience Also TRAVEL REQUIREMENTS: Minimal travel required PHYSICAL REQUIREMENTS: - The role may require extended periods of standing and walking, particularly during front desk duties and while assisting guests. - Occasional lifting and moving of luggage, packages, or other items may be necessary when assisting guests with check-in, check-out, or transportation. - Some manual tasks, such as carrying luggage or opening doors for guests, may be required during guest interactions. - The role may involve physical endurance to handle the demands of a fast-paced environment, including managing multiple tasks and assisting guests throughout the day. We could combine travel and physical under Requirements. Skills: from KNOWLEDGE, SKILLS, AND ABILITY: - Strong communication and interpersonal skills - Ability to work independently and multitask - Proficiency in Microsoft Office and multi-line phone systems - Excellent customer service and problem-solving skills - Ability to work flexible hours including evenings/weekends Benefits: ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. Also note: "This individual will be offered shifts based on business needs that will typically entail working less than 20 hours/week and will not be benefits eligible." That's about benefits eligibility. Could be placed under Benefits as a note: "This role is not benefits eligible (works for each section heading,

• for lists,

  for prose. We must not include or . Just fragment. Let's craft. Section About the role: two paragraphs? Could combine into one

  with both sentences. We'll put both sentences in one

  maybe separated by space. Section Responsibilities:

  Responsibilities

  then
  with each bullet as
  • . Section Requirements:

    Requirements

    then
    with items: education, experience, travel, physical. Could separate travel and physical as separate
    • items. Section Skills:

      Skills

      then
      . Section Benefits:

      Benefits

      then

      with ACS benefits statement and note about not benefits eligible. Section Pay:

      Pay

      then

      with pay rate and shift differential. Section Schedule:

      Schedule

      then

      with shift details. Check for any duplicated lines: we