On Call Caregiver/ Coordinator

Key Accountabilities

• Answers the On-Call phone from home on weekends.
• Occasionally work in the field with a Home Instead client when coverage is needed.
• Contact CAREGivers to work emergency shifts with a sense of urgency.
• Complete Service Inquiries and schedule Care Consultations with potential clients.
• Document all weekend activity via the Weekend On-Call Tracker.

On Call Requirements

• Must live within 35 miles of the Sherman-Denison, Texas area.
• Must pass a criminal background check.
• Must pass a drug-test.
• Must have a clean driving record.
• Follows all policies and procedures.
• Must be able to relate information concerning clients and CAREGivers.
• Must possess the ability to make independent decisions when circumstances warrant action.
• Maintains a professional demeanor in demanding situations.
• Works collaboratively with team members and all staff to solve challenges encountered with client and CAREGiver needs.
• Strong phone etiquette and customer service skills.
• Stays up to date on all required training.

Caregiver Related Requirements

• Reliable Vehicle with AC/Heater
• Auto Insurance in your name
• Valid Drivers License
• At least 21 years of age
• At least 1 year of caregiver experience
• Okay with both males & females
• Okay with working with clients that smoke
• Okay with both cats & dogs
• Willing to travel up to 45 minutes for a shift
• Must be available for all hours from Friday at 400p - Monday at Noon
• Must be available for at least 2 weekends a month
• Must be available for 2 weeks a month (Mon-Fri) (Must be available Mon-Fri 5p-8a)

PAY RATE

• $150 flat rate (whether you work a shift or not)
• $14 per hour (while on shift)
• Mileage Reimbursement: Federal Reimbursement Rate (for any miles driven over 30 miles one way)