On-Call Banquet Server/Bartender

City, State: Bozeman, Montana • Location: Best Western GranTree Inn • FLSA: Non-Exempt • Status: on-call • Reports to: Banquet Manager

About the role

The Banquet Server provides food and beverage service in a friendly, professional, and efficient manner during banquet events. This role is focused on delivering high-quality service to ensure a positive experience for all guests attending dining and banquet functions.

Responsibilities

• Maintain high standards of food and beverage quality and guest service.
• Greet guests warmly and ensure prompt drink orders.
• Present the menu, answer guest questions, and make food and beverage suggestions.
• Suggest wine selections where appropriate.
• Relay orders to the kitchen and beverage services promptly.
• Observe guests to fulfill additional requests and anticipate when they have completed their meals.
• Clear and reset tables efficiently.
• Complete all assigned side work tasks during shifts.
• Maintain a clean and organized work and storage area.
• Assist with setting up, cleaning, and refreshing banquet function rooms.
• Attend department meetings and complete tasks assigned by the Banquet Manager.
• Follow all safety and sanitation guidelines, including reading and understanding MSDS.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Requirements

• Previous experience in banquet or restaurant service preferred.
• Strong customer service skills with the ability to communicate effectively with guests.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for handling payments and calculating costs.

Work Environment

• Primarily an indoor environment with protection from weather conditions, though not necessarily from temperature changes.
• Requires standing and walking for extended periods during events.
• Frequent lifting and carrying of up to 20 lbs.
• Must be available to work flexible shifts, including nights, weekends, and holidays.

Pay

$10.85 per hour + gratuity.

Benefits

• Medical, dental, and vision coverage.
• Paid time off (PTO).
• 401(k) matching.
• Wellness support.
• Life and disability coverage.
• Savings accounts (e.g., HSA/FSA).
• Tuition aid.
• Travel and lodging perks.