Omni Experience Ambassador Part Time
BJ's Wholesale Club · Goodlettsville, TN · 1 mo ago
OTHR$16.25/hrPart-time
A World‑Class Team at BJ’s Wholesale Club is powered by more than 30,000 members who make a real impact every day. Whether you’re stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
Benefits
- Weekly Pay – get paid every week.
- Free BJ’s Memberships – complimentary Club Card Membership plus a free Supplemental Membership for someone in your household.
- Generous Paid Time Off – vacation, personal, sick days, holidays, bereavement, and jury duty leave.
- Flexible and Affordable Health Benefits – three medical plans with optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
- 401(k) Retirement Savings Plan – company match (available to team members 18 and older).
- Employee Stock Purchase Plan – after‑tax payroll deductions to purchase BJ’s common stock at a 15 % discount.
Job Summary
Responsible for performing general warehouse activities, including pulling merchandise from a pick list, moving merchandise from the sales floor to the staging area, using a handheld scanner to verify counts and update locations, and operating equipment. The Omni Experience Ambassador will also support digital initiatives such as BOPIC, Curbside, Express Pay, and Ship‑from‑Club.
Responsibilities
- Process member purchases quickly and courteously by pulling merchandise from a pick list.
- Utilize a handheld RF scanner to pick and verify orders from the sales floor.
- Move merchandise from the sales floor to the staging area.
- Communicate inventory or equipment problems and flag expired or short‑dated items.
- Coordinate with the club team for replenishment and pull merchandise from reserve when possible.
- Meet productivity requirements and key performance indicators for order picking.
- Follow SOPs for BOPIC, Curbside, and Ship‑from‑Club, maintaining SLA compliance.
- Securely package orders according to standard procedures.
- Keep the SFC area neat, clean, and organized; perform general housekeeping, including trash and cardboard removal.
- Handle damaged or spoiled products per SOPs and process returns appropriately.
- Adhere to all club policies, procedures, and dress code standards.
- Maintain regular, predictable attendance.
- Assist in other departments as needed.
Qualifications
- Previous order‑pulling experience preferred.
- Big‑box/wholesale retail experience preferred.
- Prior RF scanner experience preferred.
Job Conditions
- Continuous movement on hard surfaces; frequent bending, climbing, crawling, pulling, reaching, and stooping.
- Regular lifting of objects up to 30 lb; occasional lifting of heavier or awkward items with assistance.
- Work environment includes moving machinery, loud equipment, and occasional temperature extremes for refrigerated orders.
- Potential exposure to company‑approved cleaning agents.
Pay
Starting at $16.25 per hour (estimate; actual salary varies by location, education, experience, and qualifications).