OMEGA Luxury Timepieces - Keyholder - Bravern

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

About the role

The ideal candidate will have relevant luxury retail sales experience and Keyholder or supervisory background. This position must possess exceptional customer service skills and a demeanor that embodies a great sense of approachability. The candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces, aiming to become an essential member of our team. The applicant of choice should have a proven track record of longevity with prior luxury employers.

The Luxury Keyholder assists in leading retail operations, helps manage selling, and supervises staff. He/she must possess the ability to build revenue and operational excellence.

Responsibilities

• Perform opening and/or closing Boutique procedures
• Liaise with Store Manager and Assistant Manager and demonstrate leadership capabilities in their absence and while on the sales floor with the entire team
• Demonstrate a deep knowledge of all OMEGA’s unique and impeccable range of products and their distinctive characteristics
• Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA
• Utilize OMEGA’s expansive training techniques to engage, inform, and retain a gratified clientele
• Demonstrate leadership qualities such as always representing the Manager’s vision and ensuring that policies and procedures are upheld at all times
• Use operating systems (Windows, SAP, Cegid) and email (Microsoft Outlook)

Requirements

• 3 years of luxury retail sales/Keyholder experience, preferably in the timepiece or fine jewelry field
• Impressive selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Robust adaptability to learn the technical aspects of OMEGA’s collection of timepieces
• Ability and willingness to train others in various areas of the business
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work a flexible schedule throughout the week
• Local applicants only

Benefits

• Excellent health, dental, and vision insurance (employee and dependents are eligible the 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company-paid life insurance and long-term disability
• 18 PTO days per year, 23 PTO days after 5 years
• 7 days per year extended paid time for medical, parental, and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• $500 Employee Referral Bonuses
• Free parking (if applicable)

Pay

$25 - $28 per hour + Commission