Ombudsman , Long-Term Care Advocate

About the role

This job is an Ombudsman Assistant position for the Idaho Long-Term Care Ombudsman. The service area includes Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, and Power counties.

Responsibilities

• Investigate Complaints: Receive and objectively investigate complaints concerning residents in long-term care facilities, taking proactive steps to resolve issues and improve their living conditions.
• Facility Visits: Routinely visit all long-term care facilities within the service area, establishing meaningful connections with residents and staff to advocate for enhanced care.
• Community Education: Actively contribute to community education efforts, providing valuable insights into resident rights, current regulations, and long-term care issues. Conduct staff training to promote improved quality of care.
• Volunteer Program: Work with the local ombudsman in overseeing and implementing the Volunteer Ombudsman program, engaging passionate volunteers who share our vision.
• Policy Advocacy: Identify areas for improvement in public policy, regulations, and laws to enhance the lives of long-term care residents under the guidance of the State Long-Term Care Ombudsman.

Qualifications

• Education and Experience: A bachelor's degree or equivalent, along with at least one year's employment experience in social work, nursing, public health, geriatrics, administration, or a related field working with the elderly.
• Passion for Advocacy: Demonstrated experience in long-term services and support, public policy advocacy, and a strong commitment to making a positive impact on the lives of older persons and individuals with disabilities.
• Leadership and Problem-Solving Skills: Initiative, leadership, and problem-solving skills are essential for this role.
• Knowledge: Understanding of long-term care issues and resources is necessary for this role.

Benefits

• Full-time, hourly position with a strong benefits package including a 403(b) retirement plan with 6% employer match, health insurance, dental and vision insurance, life insurance, flexible spending accounts, and employee assistance programs.

Compensation

This position starts at \$20.85 per hour and offers a comprehensive benefits package including a 403(b) retirement plan with 6% employer match, health insurance, dental and vision insurance, life insurance, flexible spending accounts, and employee assistance programs.