OluKai Retail Associate- Waikoloa

About the role

Your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store.

Responsibilities

• The drive to hit and exceed individual and team sales goals.
• Ability to engage with new customers and build immediate and lasting rapport.
• A Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
• Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
• Attention to detail, upholds visual standards and store cleanliness.
• Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
• Thorough understanding of POS best practices and use for a seamless consumer experience.
• Brand ambassador for OluKai. Participate in local events and giveback programs.

Requirements

• Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Must be available for a minimum of at least three (4-8hrs) shifts a week.
• Must be available for holidays and weekends as necessary.
• Must be 17yrs or older. GED or high school diploma preferred and/or in action.
• Strong interpersonal and communications skills both verbal and written.
• An independent work ethic, excellent time management skills and organizational abilities.
• A positive attitude and high integrity.
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

Qualifications

• Must have a valid driver’s license.
• Must be able to pass a background check.

Skills

• Excellent communication skills.
• Customer service skills.
• Problem-solving skills.
• Time management skills.

Benefits

• Employee Discount to all Archipelago brands (OluKai, Roark, Melin).
• Comped yearly product from all Archipelago brands.
• Flexible work schedule.
• Bonus Program eligibility.
• Team building events.
• Free parking.
• Sales incentive program.
• Complimentary lunch up to $150 month.
• Bonus and reimbursement opportunities in accordance with plan guidelines, see Human Resources for details.

Pay

• Hourly pay rate varies based on experience and qualifications.

Schedule

• Part time (19 or less hours per week).