OluKai Retail Associate - Irvine Spectrum

About the role

As an OluKai Retail Associate (Huaka’i, meaning "to lead"), your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products and the ever-evolving retail industry.

This is a part-time role (29 hours or less per week).

Responsibilities

• Drive and exceed individual and team sales goals.
• Engage with new customers and build immediate and lasting rapport.
• Share the details of OluKai’s unique brand partnerships, product design inspirations, and the brand’s reason for being with a storyteller mindset.
• Demonstrate expertise on OluKai’s product lines, champion quality and authenticity, stay current on fashion trends, understand customer needs, and creatively communicate selections that meet their needs.
• Independently resolve customer issues while maintaining a spirit of Aloha, even in high-stress situations.
• Maintain attention to detail, uphold visual standards, and ensure store cleanliness.
• Act as a team player to assist with back-of-house duties, including receiving, processing product, and restocking.
• Apply a thorough understanding of POS best practices for a seamless consumer experience.
• Serve as a brand ambassador for OluKai by participating in local events and giveback programs.

Requirements

• Minimum of 6 months of experience in retail, hospitality, or customer service (preferred but not required).
• Availability for a minimum of three (4-8 hour) shifts per week.
• Availability for holidays and weekends as necessary.
• Must be 17 years or older. GED or high school diploma preferred and/or in progress.
• Strong interpersonal and communication skills, both verbal and written.
• Independent work ethic, excellent time management skills, and organizational abilities.
• Positive attitude and high integrity.
• Ability to lift, carry, or otherwise move objects weighing up to 30 lbs.

Benefits

• Part-time associate employee discount to all Archipelago brands (OluKai, Roark, Melin).
• Complimentary yearly product from all Archipelago brands.
• Flexible work schedule.
• Bonus program eligibility.
• Team-building events.
• 401k and 401k employer matching.