Oliver Wyman - Head of Concept - New York

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As part of Marsh, we work alongside global leaders in risk, reinsurance, capital, people, investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages.

About the role

We are looking for a Head of Concept to join our Creative Studio in New York—a senior, hands-on role for someone who can shape strong ideas, sharpen the story behind them, and lead a small team of Art Directors and Copywriters across London and New York. This role sits at the start of the creative process, turning early thinking into clear, persuasive, well-structured concepts for campaigns, video work, and other creative projects.

The ideal candidate has a strong background in copywriting and knows how to build narratives, challenge weak thinking, and make ideas easier to understand, defend, and execute. AI will be an integral part of the concept team’s workflow, used thoughtfully across research, ideation, writing, refinement, and concept development—not as a shortcut, but as a tool to explore more routes, sharpen thinking, and raise the quality of the work.

Responsibilities

• Lead a small concept team of Art Directors and Copywriters across London and New York
• Develop, write, shape, and improve campaign, video, and creative concepts hands-on
• Use AI as part of the creative process to support research, ideation, writing, refinement, and concept exploration
• Strengthen the narrative, message, structure, and persuasive logic behind ideas
• Help teams clarify what the idea is, why it matters, and what it is trying to change
• Review early concepts and identify gaps, weak reasoning, or unclear intent
• Coach Art Directors and Copywriters on concept development, storytelling, articulation, and effective use of AI
• Partner closely with the Creative Director before concepts move into approval
• Work with Design Directors, Video Directors, and other Functional Leads to ensure ideas are clear, realistic, and executable
• Help plan workload and priorities across the concept team

Requirements

We are looking for a senior creative leader with strong writing instincts, clear judgment, and the ability to make ideas better without making the process heavier. You should enjoy both leading people and doing the work—stepping back to guide the team while also stepping in when an idea needs sharper thinking, a clearer line, or a stronger story.

Benefits

• Competitive total rewards package including health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs
• Performance-based incentives

Pay

The applicable base salary range for this role is $150,000 to $205,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis.

Schedule

This is a hybrid role. All colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.