Older Worker Peer Navigator

About the role

The Peer Navigator will play a critical role in supporting Older Adults as they re-enter the workforce, pursue upskilling opportunities, enroll in benefits, access supportive services, and navigate the workforce system in Los Angeles. As a Peer Navigator with lived experience and understanding working with Older Workers, the Peer Navigator trusted guide and advocate for peers seeking to re-enter or advance in the workforce. By serving as a Peer Navigator, you will play a meaningful role in empowering Older Adults across Los Angeles to strengthen the workforce and the City of Los Angeles.

Job Type: Full-time

Responsibilities

• Provide one-on-one support to Older Adults seeking employment, workforce training, or benefits enrollment.
• Share personal insights and lived experience as an Older Worker to build trust, encouragement, and motivation among participants.
• Assist participants in navigating the local workforce system, including supporting enrollment and accessing training, employment opportunities, and community-based resources.
• Assist participants with job search activities such as resume building, online applications, interview preparation, and digital literacy.
• Support participants in preparing resumes, job applications, and interview skills.
• Facilitate connections and referrals to wraparound services and partner organizations, such as housing, healthcare, transportation, public benefits, and supportive programs, when needed.
• Conduct outreach to recruit participants, including attending community events, making phone calls, and collaborating with local community-based organizations.
• Support data collection efforts to highlight the outcomes and needs of older workers.
• Maintain accurate records of participant interactions and progress in accordance with program guidelines. This includes documenting in CalJOBS and other platforms.
• Facilitate small group sessions, peer support circles, or workshops designed for older workers (e.g., digital basics, age-friendly job search strategies).
• Develop tools, systems, and processes that WorkSource Centers can use to improve support for Older Workers.

Requirements

• Candidates with lived experience navigating employment later in life, career transitions, or other workforce challenges.
• Demonstrated lived experience as an Older Worker navigating employment, training, or benefit systems.
• Strong interpersonal communication skills with the ability to build rapport and trust with diverse individuals.
• Knowledge of local workforce systems, community resources, and benefits programs preferred.
• Basic computer literacy, including ability to use email, online job search platforms, and digital tools.
• Strong organizational and documentation skills.

Preferred Qualifications

• Bilingual skills (English/Spanish or other languages commonly spoken in Los Angeles)
• Previous experience in workforce development, social services, peer navigation, or related fields.
• Experience serving or working with adults age 55 and older.

Pay

$65,000 annually

Benefits

• 14 Paid Holidays
• On-Demand training memberships to bolster professional development
• Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance
• 401k eligibility from day one & up to 3% matching after one year
• 529 Educational Savings Plan from Principle
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Accident & Hospital Indemnity
• Whole life insurance with cash benefits
• Identity Theft Protection and Legal Services
• Discount pet insurance through ASPCA
• Generous work/life balance