Okta SME (IAM/CIAM)

Key Responsibilities

• Design and implement Customer Identity and Access Management (CIAM) solutions using Okta.
• Build and manage identity services, including user registration, login, MFA, social login, SSO, consent management, and account recovery.
• Define and implement Okta architecture, including workflow enhancements, custom connectors, and integration frameworks.
• Develop role-based access policies, enforce Segregation of Duties (SoD), and design scalable IAM solutions.
• Led platform upgrades, patching, optimization, and security hardening initiatives.

Advanced Integrations & Customization

• Design and manage Single Sign-On (SSO) and user provisioning integrations for enterprise applications.
• Implement identity federation using OAuth 2.0, OpenID Connect (OIDC), and SAML.
• Build and maintain custom workflows, connectors, and integrations for Identity Governance and Administration (IGA) systems.
• Configure and manage advanced authentication mechanisms and API security.

Governance & Compliance

• Lead access certification campaigns and ensure compliance with security and regulatory standards.
• Monitor and troubleshoot IGA workflows, connectors, and identity lifecycle processes.
• Identify and remediate Okta security vulnerabilities while ensuring adherence to compliance requirements.

Operational Leadership

• Provide expert-level support for identity lifecycle management, onboarding, offboarding, and access workflows.
• Lead incident and problem management activities, including root cause analysis for recurring issues.
• Automate repetitive tasks and optimize IAM operational processes.

Collaboration & Vendor Management

• Act as the primary liaison between security teams, application teams, infrastructure teams, and external vendors.
• Resolve complex technical issues with vendors and coordinate architecture enhancements.
• Mentor team members and provide technical leadership for IAM initiatives.