IAM SME
Tata Consultancy Services · New York, NY · 2 wk ago
OTHRFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships
- Provide technical support
- Resolve customer issues efficiently
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Strong problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Knowledge of industry-specific software
Skills
- Customer service skills
- Technical troubleshooting
- Time management
Benefits
- Flexible work schedule
- Competitive salary
- Professional development opportunities
Pay
$50,000 - $60,000 annually
Schedule
Monday to Friday, 9 AM to 5 PM