Oklahoma

About the role

Sales associates are the primary customer-facing personnel who provide fast, efficient, and professional service while accurately managing transactions. This role focuses on delivering outstanding customer service while accurately managing transactions such as wires, check cashing, loans, money orders, bill payments, and top-ups, lottery tickets and online sales.

The Sales Associate is responsible for handling and balancing cash drawers, maintaining confidentiality of customer information, and ensuring compliance with company, state, and federal regulations.

Responsibilities

• Handle and balance cash drawers
• Maintain confidentiality of customer information
• Ensure compliance with company, state, and federal regulations
• Provide fast, efficient, and professional service
• Deliver outstanding customer service
• Accurately manage transactions such as wires, check cashing, loans, money orders, bill payments, and top-ups, lottery tickets and online sales

Requirements

• Bilingual in English and Spanish
• High school diploma or equivalent
• At least 1 year of customer service experience
• Excellent communication skills
• Ability to work independently and as part of a team
• Knowledge of banking and financial services

Qualifications

• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite
• Ability to handle sensitive information with discretion
• Passion for providing excellent customer service

Skills

• Cash handling and balancing
• Customer service
• Confidentiality and data protection
• Compliance with regulations
• Microsoft Office Suite

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Professional development opportunities

Pay

• $15.00 - $18.00 per hour

Schedule

• Full-time