Jobs · Information Technology · Pennsylvania

OIT Employee Development & Engagement Manager

City of Philadelphia · Philadelphia, PA · 2 days ago
On-siteInformation Technology$110k–$120k/yrFull-time

About the role

The Employee Development & Workforce Engagement Manager serves as a strategic extension of the Human Resources function focused on workforce development, employee engagement, talent acquisition, learning and development, performance management, succession planning, mentorship, onboarding, and retention initiatives across OIT. This role leads the development and implementation of workforce strategies that help attract, develop, engage, and retain a high-performing, inclusive, and future-ready workforce aligned with OIT’s mission, operational priorities, and culture of innovation and collaboration.

Responsibilities

  • Lead recruitment, onboarding, retention, and workforce development initiatives across OIT.
  • Develop and manage employee training, mentorship, leadership development, and upskilling programs.
  • Create standardized 30/60/90/120-day onboarding guidance and employee success plans.
  • Oversee onboarding, orientation, employee engagement, and structured offboarding processes.
  • Cook up Learning Management System (LMS) programs, workforce development tracking, and training analytics.
  • Develop and implement performance management tools, workforce KPIs, and succession planning frameworks.
  • Partner with department leaders to forecast staffing needs and support workforce planning initiatives.
  • Monitor workforce analytics, retention trends, employee feedback, and engagement data to guide decision-making and process improvements.
  • Support DEIB, employee engagement, and organizational culture initiatives that strengthen collaboration and workforce inclusion.
  • Implement standardized communication protocols, dashboards, and tracking tools to improve operational coordination and accountability.

Qualifications

  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Public Administration, or related field required.
  • 5+ years of experience in workforce development, talent management, employee engagement, organizational development, or HR operations.
  • Experience managing onboarding, training, performance management, workforce analytics, and employee development programs preferred.
  • Strong communication, collaboration, leadership, and organizational skills.

Key Performance Indicators (KPIs)

  • Average time-to-fill for recruitment.
  • Employee retention and turnover rates.
  • Employee engagement and satisfaction metrics.
  • Completion rates for 30/60/90/120-day onboarding objectives.
  • New hire satisfaction and onboarding effectiveness scores.
  • Training participation and completion rates.
  • Skill improvement and workforce readiness metrics.
  • LMS utilization and development analytics.
  • Evaluation completion and goal alignment metrics.
  • Leadership pipeline and succession readiness indicators.

Salary Range

$110,000 - $120,000

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