OhioRise Care Coordinator Supervisor

Responsibilities

• Participate in the recruitment, interviewing and training of potential new Care Coordinators.
• Ensure achievement of monthly and yearly goals for staff and program.
• Provide both formal and informal training for assigned staff; training should be individualized, specialized and ongoing.
• Conduct performance evaluations and develop action plans for assigned staff for continued professional development.
• Develop corrective action plans as needed.
• Provide regular supervision with assigned staff to ensure open lines of communication— provide both verbal and written feedback.
• Facilitates meetings with staff, at least on a bi-weekly basis or as defined by regulatory expectations, and other departmental meetings to ensure quality, holistic treatment of families and consistency in program planning.
• Reviews program specific paperwork to ensure ongoing quality with documentation and around treatment planning.
• Ensures adequate staff coverage and crisis coverage for clients in cases of staff absences.
• Ensures development of an appropriate aftercare plan regarding ongoing client needs.
• Oversee the development and implementation of all treatment and service plans for clients and their families.
• Ensure program supervision is provided to staff who are making decisions about the most appropriate service for a client and family.
• Ensure that staff is trained in the developmental/treatment strategies outlined in the treatment plans.
• Ensure that staff is utilizing approved program strategies when working with clients and their families.
• Complete written work that is legible, accurate, uses professional language, and meets established timeline.
• Perform other duties as requested.

  Qualifications

  • Will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code, except that an Intensive Care Coordinators or Moderate Care Coordinators, care coordinator supervisor will be employed by or under contract with a Care Management Entity as described in this rule.
  • Have experience providing community-based services to children and youth and their families or caregivers in areas of children’s behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for:
    • three years with a high school diploma or equivalent;
    • two years with an associate’s degree or bachelor’s degree;
    • one year with a Master’s degree or higher.
  • Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
  • A supervisor that is an unlicensed practitioner will have regular supervision with a licensed practitioner and real-time access to a psychiatrist for case consultation.
  • Supervisors of Intensive Care Coordinators or Moderate Care Coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by Ohio Department of Medicaid.
  • Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems.
  • Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
  • Culturally competent or responsive with training and experience necessary to manage complex cases.
  • Live in one of the counties included in Catchment Area C.
  • Driving and Vehicle Requirements: Valid driver’s license, reliable personal transportation, good driving record, minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.

    Benefits

    • 22 Days of Paid Time Off + 11 Paid Holidays
    • Half-day Fridays throughout the summer
    • Medical, Dental, and Vision insurance
    • Retail Matching (401K)
    • Flexible Hours
    • Student Loan Repayment Assistance
    • Supervision Hours