OGG Airport- PT Customer Service Agent

Key Responsibilities

• Ensuring FAA, Airline and airport regulations are followed
• Enforcing safety/security measures and protecting sensitive zones
• Creating and modifying reservations
• Checking in passengers; safely loading and unloading passengers
• Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight
• Reviewing baggage tags for accuracy
• Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
• Making announcements over a public address system
• Processing credit card payments
• Directing aircraft parking and dispatch on the ramp
• After training, towing aircraft to proper parking positions on the ramp
• Maintaining work area and mechanical equipment in proper order

Qualifications

• Education: High school diploma or equivalent
• Work Experience: Prefer at least 1 year of prior customer service experience
• Mental Requirements: Level 2
• Physical Requirements: Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
• Activity: On-the-job travel: Less than 5%

Benefits

• Competitive Salary: Attractive compensation package based on experience
• Health & Wellness: Full time team members are eligible to participate in comprehensive medical, dental, and vision plans
• Additional benefits: Air ambulance coverage, short-term disability, pet insurance, health savings accounts, company-paid life insurance and a retirement/401(k) plan
• Paid holidays: Throughout the calendar year
• Team member Discounts: Access to the My ID Travel program

About the Role

Surf Air Mobility is building a world where air travel is the most sustainable, affordable, comfortable, quiet, and fastest way to travel any distance. We have brought all of the pieces together in order to accelerate the next great revolution in aviation: electric flight. By unlocking affordable, more sustainable, personalized air transportation for everyone, Surf Air Mobility promises to bring aviation into the modern age.