Offsite Biometrics (Fingerprint) Technician - Full Time

Biometric Responsibilities

• Process applicants for biometrics capture
• Aid applicants with ASC processing forms
• Review immigration and biometrics documentation
• Perform biometrics processing, including capturing electronic fingerprints, photographs, and signatures
• Proof and check work for accuracy and completeness, maintaining a 98% efficiency rating for all processed forms
• Provide the highest level of customer service to all applicants
• Track processing time for each applicant
• Safeguard all documents
• Perform additional administrative duties as needed

Qualifications

• Must be able to obtain and maintain a government issued suitability clearance
• Must have a valid driver’s license
• Local travel 50%-100% of the time to fulfill contract requirements
• Ability to work in varied environments, including urban, suburban, and rural settings, as well as facilities with differing levels of accessibility
• Flexibility to adapt to changing schedules, travel routes, and customer needs, sometimes with short notice
• Willingness to work in diverse weather conditions and environments that may present physical, emotional, or situational challenges
• High School Diploma or equivalent
• Ability to stand and walk for up to 75% of assigned work hours
• Ability to work in a high paced environment with the public
• Demonstrated customer service skills
• Ability to type and use basic computer skills
• Ability to act as the primary independent point of contact with the customer
• Maintain professional conduct and confidentiality while representing the organization in the community
• Ability to carry/transport 30 lbs

Compensation & Benefits

This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future.

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retail benefits (including 401(k) matching)
• Education reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance