Offline - Sales Leader (Full-Time)

About the role

As the full-time Sales Leader, you support the Store Leadership Team by leading strong Leader on Duty (LOD) shifts and ensuring a stellar guest experience. You oversee daily store operations as needed, train and motivate associates, and drive sales results while representing company values.

Responsibilities

• Drive sales: Maximize Fitting Room and Salesfloor productivity, build guest loyalty, and support Store Leadership in achieving KPI results.
• Lead people: Motivate and inspire the team through AEO’s core values, hold associates accountable to service standards, and model leadership on the Salesfloor and in the Fitting Room.
• Develop talent: Recruit and hire strong talent, train associates to uphold a Guest First culture, and ensure the store is staffed to meet business needs.
• Foster teamwork: Set clear, attainable goals for Sales and Stock Associates, provide real-time coaching, and celebrate outstanding performance to drive engagement.
• Innovate operations: Execute and improve daily visual and operational procedures, including shipment processing, merchandising, and maintaining Fitting Room standards.
• Uphold integrity: Maintain store safety and Asset Protection standards, adhere to AEO policies, and consistently do the right thing.

Requirements

• Previous experience leading teams in a retail management role.
• Strong multi-tasking, attention to detail, and time-management skills.
• Business acumen and flexible availability to align with guest shopping hours.
• Passion for AE and Aerie products.

Benefits

• 40% off product at both AE & Aerie year-round, plus additional seasonal discounts.
• Opportunities for development, skill-building, and career advancement.
• Participation in store contests with chances to win free merchandise and exclusive prizes.
• Health care benefits (medical, vision, dental) for eligible associates.
• Wellness benefits, 401(k) retirement plan, life and disability insurance, and employee stock purchase program.
• Paid time off, sick leave, holiday pay, and parental leave (varies by job level, location, and employment classification).
• Discretionary bonuses and other incentives at AEO’s discretion.

About Us

OFFLINE™ by Aerie offers a complete collection of activewear and accessories designed for real movement and comfort. Built on Aerie’s success with leggings and sports bras, OFFLINE™ celebrates real life—whether you’re taking on the world or need motivation to get off the couch. The collection includes planet-friendly fleece, leggings, and tees under our Real Good promise.

AEO is an inclusive workplace where associates are encouraged to bring their REAL selves to work every day.

Location: Natick, MA, United States | Full-time