Officer III, Enforcement (Transit Service Officer III)

About the role

Join Transfort and take on a role where every day makes a difference. As part of our safety team, you will be out in the field on patrol, riding buses, and staying connected to the community and helping keep our riders and drivers safe. You will also support investigations and contribute to a culture of accountability and care.

Responsibilities

• Provides municipal code enforcement at transit facilities, stations, bus stops and areas immediately adjacent to these areas; and on buses; including issuing warnings or citations to violators
• Covers vehicle, foot, and bike patrols to monitor public transit activity and ensure community safety and resource protection
• Enforces transit regulations and municipal ordinances related to including littering, unsupervised youth, parking issues, noise, alcohol, homeless and transient issues, vandalism, bicycle and pedestrian interference with transit operations, animals at large, etc.
• Documents criminal activity occurring in transit facilities, stations, bus stops, and in the transit right-of-way (ROW)
• Enforces fare regulations on City transit buses, transit stations and public transit facilities, and conducts periodic fare checks
• Responds to and mitigates conflicts between transit patrons. Responds to medical and fire assists appropriately
• Serves as an ambassador to local civic organizations, businesses, etc.
• Maintains database of incidents, violations, resource conditions, maintenance needs, etc.
• Updates and implements procedures, plans and manuals
• Reports and documents crimes, citations, warnings, contacts into the police records management system
• Analyzes and coordinates abatement of persistent crime trends
• Communicates with Transfort service groups: Safety, Security & Training, Operations, Dispatch and Administration

Requirements

• Minimum High School Diploma or GED and or functionally related licenses or certificates
• 3 years related experience, or equivalent combination of education and experience
• Valid Driver’s License
• Successful completion of Police Service Officer Skills Academy, Certification within six months of hire

Qualifications

Knowledge of city ordinances and state statutes that pertain to or affect transit service, facilities or resources.

Knowledge of City and Transfort policies and procedures.

Knowledge of Transfort service, including bus routes and schedules.

Knowledge of basic property and evidence collection procedures.

Ability to handle high stress and emergency situations and make complicated and appropriate decisions quickly.

Ability to handle multiple tasks simultaneously.

Ability to operate vehicles, bicycle and equipment.

Ability to use word processing and standard office computer software.

Ability to communicate clearly and concisely, both orally and in writing.

Ability to be detail oriented and to exercise a high degree of independent judgment.

Ability to operate vehicle mounted mobile data terminals, other computers, and radios sufficiently to communicate effectively with Transfort personnel and Police Services.

Ability to perform officer safety measures.

Skills

• Knowledge of city ordinances and state statutes that pertain to or affect transit service, facilities or resources.
• Knowledge of City and Transfort policies and procedures.
• Knowledge of Transfort service, including bus routes and schedules.
• Knowledge of basic property and evidence collection procedures.
• Ability to handle high stress and emergency situations and make complicated and appropriate decisions quickly.
• Ability to handle multiple tasks simultaneously.
• Ability to operate vehicles, bicycle and equipment.
• Ability to use word processing and standard office computer software.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to be detail oriented and to exercise a high degree of independent judgment.
• Ability to operate vehicle mounted mobile data terminals, other computers, and radios sufficiently to communicate effectively with Transfort personnel and Police Services.
• Ability to perform officer safety measures.

Benefits

Medical, dental, vision (for self, spouse, domestic partner, children)

Paid vacation, paid holidays, sick leave, and additional one-time bank of 40 PTO hours for new, full-time, Classified and Unclassified Management hires

Retirement + company contributions – after 6 month probation period and immediate vesting

Flexible spending: Medical expenses FSA, dependent FSA or both

Employee Assistance Program: counseling, legal, financial assistance

Life insurance, short-term and long-term disability

Wellness program, workout facilities

Employee/family onsite health clinic

Learning and development opportunities at all levels in the organization with opportunities for career mobility

Collaborative work environment

Pay

$49,011.00 - 73,517.00 (Salaries are paid biweekly)

ANNUAL ANTICIPATED HIRING RANGE: $50,000.00-$60,000.00 (Salaries are paid biweekly)

Schedule

While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.