OFFICE TECHNICIAN (GENERAL) JC-523774

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performing mail services, ordering and maintaining supplies, monitoring copiers and office equipment needs, managing filing and record retention schedule, distributing constituent queries, and reporting information technology (IT) and facility maintenance issues for the Radiologic Health Branch (RHB).

The Office Technician (General) (OT [G]) works under the general supervision of the Supervisor I (Sup I) in the Program Operations Unit (POU).

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/CDPHRecruitment

Additional information about the job can be found in the Duty Statement.

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY).

Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

Desirable Qualifications

• Strong verbal, written, and interpersonal communication skills.
• Ability to follow written and verbal instructions accurately.
• Ability to exercise good judgment, think critically, and use creative problem-solving.
• Excellent organizational skills, including effective time and resource management.
• Demonstrated ability to work both independently and as part of a team.
• Discreet and trustworthy with confidential information.
• Ability to learn mailroom and shipping procedures.
• Experience preparing correspondence, reports, and other professional documents, including record-keeping and maintaining office supplies.
• Proficient in Microsoft Office applications.
• Commitment to fostering an inclusive, respectful, and diverse workplace.

Statement of Qualifications

A Statement of Qualification (SOQ) is REQUIRED with your Employment Application (STD. 678). Applications without an SOQ will be rejected as incomplete. Resumes, cover letters, and other documents will not be considered as a response to the SOQ. The SOQ is a mechanism for obtaining an applicant’s knowledge, skills and abilities in job-related areas. You will be rated on your ability to follow instructions and how your experience and knowledge meet the qualifications of the position.

Format instructions: - One typewritten page - Name in upper right-hand corner - Arial 12-point font - Restate questions and answer them in order

• Describe your experience performing administrative tasks such as mail duties, supply/equipment support, record retention, processing invoices, and coordinating with human resources, information technology, or facility services.
• Explain how you learn new procedures and tasks, and the steps you take to implement them?

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Division
(916) 445-0983
apply@cdph.ca.gov
Pamila Hill
(279) 217-0785
Pamila.Hill@cdph.ca.gov