Office Support Specialist (On Call)

We need to output HTML fragment with sections: Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real specific content. The posting includes: description (intro), "What You’ll Do" (responsibilities), "What You Bring" (skills/qualifications), "Required" (maybe qualifications), "Preferred Experience", "Physical Requirements", "Travel", "Other Duties", "Compensation" (Pay Range), "What We Offer" (benefits, PTO, bonuses, benefit offerings), "About SPS" (company overview), plus EEO etc which we should remove. Also location: Los Angeles, CA 90013 | On-site but also says based out of designated home office and may require short-notice deployment to nearby client sites. Travel: None or negligible. So schedule? Not given. Pay range given: $20 - $22 USD. Benefits: listed many. So we can have sections: About the role (intro paragraph), Responsibilities (What You’ll Do), Requirements (maybe combine Required and Preferred? Could separate Qualifications and Skills). But we need to follow instruction: Use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real content. Let's map: - About the role: intro paragraph(s) describing role, dynamic, etc. Use that. - Responsibilities: "What You’ll Do" list. - Requirements: Could include "What You Bring" (skills) and maybe "Required" (education, experience). Might combine but we can separate Qualifications and Skills if content exists. Let's see: "What You Bring" includes communication, multitask, MS Office, shipping/receiving, independent work, flexible schedule, travel. That's skills. "Required" includes HS diploma, six months experience, organizational skills, communication, ability to learn systems, professional demeanor, ability to work assigned hours. That's qualifications. "Preferred Experience" includes mailroom, office services, reception, facilities support, familiarity with shipping/receiving processes and office equipment. Could be part of qualifications or separate but we can include under Qualifications. - Physical Requirements: could be under Requirements or separate but we don't have a heading for physical; we could include under Requirements as part of list. - Travel: "Travel: None or negligible" could be under Schedule? Not schedule. Could be under About the role? Might be minor metadata; we could drop or include in a short p. The instruction: do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short

or drop it. Travel is minor; we could include in a short p under About the role or maybe under Responsibilities? Probably better to include in a short p after About the role. - Compensation: Pay Range $20 - $22 USD. So we need a Pay section. - Benefits: "What We Offer" includes Career Growth, Learning & Development, Recognition, Paid Time Off, Bonuses, Benefit Offerings (long list). So we can have Benefits section. - Schedule: Not specified; we should not create Schedule section if not stated. The posting does not give schedule details besides flexible schedule, ability to travel. No explicit schedule. So omit Schedule. - About SPS: Could be under About the role? Might be separate but we have no heading for company overview. Could include under About the role as additional paragraph. Or we could create a section "About the company" but not in allowed headings. So we fold into About the role. We must remove boilerplate: EEO, equal opportunity, scam warning, privacy statement, acknowledgement section, Colorado only note, AI tools note, etc. Also remove "Other Duties" (the generic statement) maybe we can keep? It's boilerplate; instruction: remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "Other Duties" is a generic disclaimer; likely considered boilerplate; we should remove it. Also "Vacancy Status This posting is for an existing vacancy." is minor metadata; could be short p or drop. We'll drop. We need to preserve all substantive information. So we need to keep the responsibilities list, qualifications, skills, physical requirements, pay range, benefits list, about SPS description. Let's craft HTML:

About the role

Join a dynamic role where no two days are the same. As an On-Call Office Support Specialist, you'll work across premier client offices, gain experience in workplace operations, and build valuable skills in facilities, office services, and customer experience—all while making an immediate impact. SPS Global is seeking an Office Support Specialist (On-Call) to provide on-site coverage and operational support across client locations in San Francisco. This is a floating position designed to support business continuity when regular staff are out of the office or when additional project coverage is needed. The role is ideal for a dependable, service-driven professional who can quickly adapt to different environments and maintain high service standards. You will provide coverage when regular staff are out and support special projects as needed. The position is based out of a designated home office and may require short-notice deployment to nearby client sites. Travel: None or negligible.

Responsibilities

• Oversee incoming and outgoing mail and packages
• Log and track deliveries using chain-of-custody systems
• Distribute mail and notify employees of deliveries
• Process shipping requests and verify packing documentation
• Assist with supply ordering and stocking common areas
• Support light facilities tasks and service requests
• Monitor and support copy/print equipment
• Assist with office moves and workspace transitions
• Set up and break down conference rooms as needed
• Provide front desk or concierge coverage as needed
• Answer and direct calls professionally
• Deliver consistent, high-level customer service to employees and visitors

Requirements

• High School Diploma or equivalent
• Six months or more in office services, reception, hospitality, retail, logistics, or customer service preferred
• Strong organizational, time management, and problem-solving skills
• Excellent written and verbal communication
• Ability to learn and navigate computer-based systems
• Professional demeanor with a customer-service mindset
• Ability to work assigned hours and follow established policies
• Physical requirements: regular walking, standing, bending, kneeling, and sitting for extended periods; ability to lift or move 40 lbs. frequently; ability to move packages via wheeled cart (up to 60 lbs. capacity); manual dexterity to operate phones, copiers, and related office equipment

Skills

• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Working knowledge of MS Office and office technology
• Understanding of shipping and receiving procedures
• Ability to work independently with minimal supervision
• Flexible schedule with the ability to travel between client sites

Benefits

• Career Growth: opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities
• Learning & Development: work culture of learning so you can develop to be the best at what you do
• Recognition: variety of recognition programs for all levels of employees
• Paid Time Off: Full time: minimum of 80 hours/calendar year; Part time/temporary: minimum of 1 hour for every 30 hours worked; PTO amounts may increase based on tenure and/or the assigned account
• Bonuses: available for employee and client referrals for current employees
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts

Pay

Pay Range: $20 - $22 USD

We should not include Schedule section. Check for any leftover boilerplate: we removed EEO, privacy, acknowledgement, Colorado only, AI note, etc. Also removed "Other Duties". Also removed "Vacancy Status". Also removed "About SPS" separate? We folded some of that into About the role but we omitted the detailed About SPS paragraph. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The About SPS paragraph is substantive; we should include it. We could add another paragraph under About the role after the intro. Let's add a paragraph: "SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity." That's substantive; we should keep it. We'll add as another

under About the role. Thus About the role will have two paragraphs: first intro, second about SPS. Make sure not to include EEO statement etc. The paragraph about SPS includes commitment to fair treatment but not the EEO legal list; it's okay. Now ensure no duplicate content. Also we should not include "Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering." That's part of Benefits but it's a note; we could include it as a short p under Benefits? It's substantive? It's a note about benefits varying; maybe we should keep it as it's part of Benefits. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should include that note. We'll add a

under Benefits: "Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering." Also we might need to include "About SPS" content we added. Now check for any other substantive content: "SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time." That's substantive but maybe considered EEO/accommodation statement; it's not boilerplate? It's about accommodations; could be considered part of EEO but it's substantive. However the instruction says remove EEO/equal-opportunity/scam-warning boilerplate. This is about accommodations; might be considered part of EEO. Safer to remove? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. The accommodation statement is likely part of EEO/legal. I'd remove it to be safe. Also remove "To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement