Office Support Specialist III - Multiple Agencies

Salary Range

Salary Range: $48,653.00 – $63,482.00 Annually

Job Summary

An Office Support Specialist III performs a variety of complex office, administrative and keyboarding work using Microsoft Office and other proprietary software programs. Work of this class involves no supervisory duties or responsibilities but may involve lead or advanced level responsibilities as assigning and reviewing the work of other administrative personnel. Incumbents receive supervision from an administrative supervisor. Employees in this class work a conventional workweek. Work is performed in an office where employees are not exposed to unusual or hazardous working conditions. Work requires minimal physical exertion but may involve lifting moderately heavy packages and/or stacks of mail and other materials.

Minimum Qualifications

• Education: Graduation from an accredited high school or possession of a GED certificate
• Experience: Have two years of office and administrative support experience using office automated equipment

Knowledge, Skills, And Abilities

• Knowledge of proper English grammar usage, spelling and punctuation
• Knowledge of complex computer operations and software applications such as document management and word processing at an advanced level
• Knowledge of various office automation software programs, tools and techniques to support office operations at an advanced level
• Knowledge of complex automated office practices and procedures including office protocol and various filing procedures at an advanced level
• Knowledge of the operation and capabilities of word processing, database, spreadsheets and presentation software at an advanced level
• Skill in the operation of word processing and business software including Microsoft Office Suite to produce correspondence, databases, charts, reports and spreadsheets
• Skill in formatting, keying and typing clean copy with speed and accuracy in accordance with specialized and commonly accepted business formats
• Skill in performing arithmetic computations accurately and to use a ten-key calculator with accuracy
• Skill in dealing courteously with employees at all levels of government and to work effectively with varying temperaments, both in person and by telephone
• Skill in locating and retrieving information from a range of sources and to compile information in report form and generate reports
• Skill in providing direction and guidance to others

Additional Information

• Background Check: Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint.
• Probation: All persons, including current City employees, selected for this position must complete a mandatory six-month probation.
• Eligibility: Qualified candidates will be considered for vacancies as they arise, for a period of at least six months.
• Training and Experience: The training and experience of each candidate will be evaluated for appropriateness and quantity.
• Selection Process: All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination.
• Examination Process: Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment.

Qualifications

• Education: Must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency.

Additional Resources

• Contact Information: For questions, contact Jewel Glenn, HR Specialist I, at Jewel.Glenn@baltimorecity.gov.
• Equal Opportunity: The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws.