Office Support/Sample Login Specialist - Eurofins Drinking Water and Wastewater Northeast

Eurofins Scientific is a network of independent companies providing analytical testing services to clients across multiple industries, ensuring products are safe, ingredients are authentic, and labeling is accurate. With over 50 laboratories and more than 40 service centers nationwide, Eurofins Environment Testing offers full-service environmental analysis for air, water, soil, sediment, tissue, and waste, covering analytes such as PFAS, metals, VOCs/SVOCs, and radiochemicals.

About the role

This position serves as a support role for the laboratory, ensuring efficient and accurate operations in a fast-paced environment. The role involves greeting clients, vendors, and visitors, and answering general questions. This is a full-time, benefit-eligible position with a schedule of Monday to Friday, 8:30 AM to 4:30 PM. Candidates must live within a commutable distance to Ayer, MA.

Responsibilities

• Regular attendance and punctuality
• Collect samples from on-site drop box
• Unpack shipments and document receipt of samples
• Organize and record samples
• Data entry into LIMS (TALS experience a plus)
• Maintenance of the department and lab, including stocking supplies and housekeeping
• Assist with customer services and handle interactions with walk-in clients
• Conduct all activities in a safe and efficient manner
• Process daily mail and small shipments of bottle kits
• Provide excellent customer service to walk-in clients
• Perform other duties as assigned

Requirements

• High school diploma or equivalent; further education in biological or chemical science preferred
• Experience in a fast-paced work environment
• Lab experience and exposure to the environmental industry preferred
• TALS experience a plus
• Authorization to work in the United States indefinitely without restriction or sponsorship

Skills

• Strong computer, organizational, and problem-solving skills
• Ability to work independently and as part of a team, self-motivated, adaptable, and positive attitude
• Ability to handle moderate stress in a fast-paced environment
• Detail-oriented with strong data entry skills
• Ability to prioritize tasks effectively
• Customer service skills
• Science-based background preferred
• Professional working proficiency in English, including reading, writing, and speaking

Benefits

• Comprehensive medical coverage
• Life and disability insurance
• 401(k) with company match
• Paid holidays and paid time off
• Dental and vision options

Pay

Compensation is $20/hour.

Schedule

Monday to Friday, 8:30 AM to 4:30 PM.