Office Support Person VI - Orphans' Court and Adoption Specialist

About the role

The role involves managing and enhancing the NEOGOV platform to ensure efficient and secure operations. Responsibilities include maintaining user accounts, resolving technical issues, and improving user experience.

Responsibilities

• Maintain user accounts and resolve technical issues
• Improve user experience and platform functionality
• Collaborate with cross-functional teams to enhance services
• Monitor system performance and implement necessary optimizations

Requirements

• Bachelor's degree in Computer Science or related field
• At least 3 years of experience in IT support or software development
• Strong problem-solving and analytical skills
• Experience with web-based systems and databases
• Proficiency in troubleshooting and debugging

Qualifications

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of industry best practices and standards
• Passion for technology and continuous learning

Skills

• Technical proficiency in programming languages (e.g., Python, Java)
• Experience with cloud computing platforms (e.g., AWS, Azure)
• Knowledge of cybersecurity principles and practices
• Experience with project management tools (e.g., Jira, Trello)

Benefits

• Competitive salary
• Paid time off
• Health insurance
• Flexible work schedule
• Professional development opportunities

Pay

$80,000 - $100,000 annually

Schedule

Full-time, Monday to Friday, 9 AM to 5 PM