Office Support Coordinator

About the Role

This role provides day-to-day operational support for a physical office location, ensuring a welcoming, well-stocked, and efficiently run workplace. Serves as the first point of contact for visitors and candidates and manages core office systems including supplies, food, meeting rooms, and shared equipment.

Responsibilities

• Front Desk & Visitor Experience
  • Greet customers, guests, and candidates at the front desk; provide a professional and welcoming first impression
  • Register day badges for guests and manage visitor check-in processes via the office portal
  • Notify internal employees upon guest arrival
• Conference Room & Scheduling Administration
  • Serve as portal administrator for office scheduling systems
  • Book and manage conference room reservations; resolve scheduling conflicts
  • Pick-up mail and process packages
• Facilities & Kitchen Upkeep
  • Restock office supplies and kitchen food/beverage items on a routine schedule
  • Refresh kitchen throughout the day; run and empty the dishwasher
  • Maintain the coffee machine; troubleshoot basic issues and initiate vendor service calls when needed
• Catering & Vendor Coordination
  • Coordinate lunch orders from the on-site vendor as needed, including collecting preferences and communicating headcounts
  • Serve as point of contact for food and facilities vendors for routine issues
• Equipment Support
  • Assist with refreshing desk equipment (monitors, keyboards, peripherals) for new hires or workspace changes
  • Flag equipment issues to IT or the appropriate internal team

Working Conditions

• Physical presence required during scheduled hours
• Involves standing, light lifting (supply restocking), and movement throughout the office
• Regular interaction with employees, visitors, and external vendors

Requirements

• Strong interpersonal skills; comfortable in a customer-facing role
• High attention to detail and ability to manage multiple recurring tasks
• Dependable, proactive, and comfortable working independently
• Basic proficiency with scheduling or portal systems (e.g., Google Calendar, Microsoft Outlook, Tactic, Cove Building Portal)

Preferred Qualifications

• Prior experience in office coordination, facilities support, or reception
• Experience with vendor communication or ordering processes

Benefits

• Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care
• Employee-driven programs and initiatives for personal and professional development
• Become a member of the talented, energized, diverse, and purpose-driven Arcadian Community

Pay

$25 - $30 an hour

About the Company

Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership.