Office Staff Behavioral Health

Benefits: Opportunity for advancementTraining & developmentWellness resources About Us Global Outreach Telerehabilitation is a veteran-focused behavioral health practice serving adults through telehealth and in-office care. Our services include individual, family, couples, and group therapy, assessments, medication management, psychological testing, and substance use counseling. We’re a small, close-knit team committed to quality, compliance, and making care easier to reach for those who served. What You’ll Do Support daily front- and back-office operations in a behavioral health settingHandle scheduling, client intake paperwork, and phone and email communicationProcess referrals and documents, including online faxMaintain accurate, confidential records in our EHR (SimplePractice)Assist with file organization, data entry, and compliance documentationSupport the team in preparing for accreditation and quality reviewsFollow HIPAA and confidentiality requirements at all times Requirements At least 1 year of office experience in a medical or healthcare setting (required)Strong organizational skills and attention to detailProfessional, courteous phone and customer service skillsComfortable with computers, email, and electronic recordsAbility to handle sensitive information with discretionMust pass a background checkMust complete required HIPAA and CPR training Preferred Experience in behavioral health or mental healthExperience with SimplePractice or similar EHR systemsFamiliarity with VA Community Care or insurance referral processesExperience working with veterans Compensation and Benefits $15.00–$20.00/hour based on experienceConsistent weekday daytime schedule, with no nights or weekends