Office Specialist III

About the role

Under limited supervision, provides advanced clerical support for assigned department or division through office organization, records maintenance, reception, scheduling, and general support.

Responsibilities

• Performs advanced administration and support work requiring detailed field-specific knowledge relevant to the department assigned.
• Requests information from and provides information to other departments and outside sources.
• Greets and assists customers; answers phones and directs calls.
• Makes travel arrangements for department staff in accordance with company policy and prudent business practice.
• Sets appointments, arranging conference rooms and other details as required.
• Completes, submits and tracks company forms such as travel/expense reports, check requests, company credit cards, purchase requests, and personnel action documents.
• Develops and maintains department record-keeping systems, performing general filing and file retrieval.
• Sorts and delivers mail; sends, receives and distributes faxes.
• Makes copies and scans and files electronic documents.
• Independently maintains department budget, investigating and documenting variances.
• Keeps records up to date and reports as required to Finance and own department leaders.
• Performs other duties as assigned.

Requirements

Knowledge of customer services concepts and practices
Knowledge of multi-line telephone systems operation.
Knowledge of privacy laws and regulations.
Knowledge of basic purchasing processes.
Knowledge of filing procedures.
Skill in operating office equipment.
Skill in oral and written communication.
Skill in maintaining and updating office and administrator schedules.
Skill in establishing and maintaining cooperative working relationships with others.
Skill in operating a personal computer utilizing a variety of software applications.

Qualifications

• Non-supervisory – Five (5) years of skilled office support experience.
• Equivalent education, training, or similar experience may be substituted for relevant experience.
• May require experience specific to the department assigned.
• Supervisory – None

Skills

• Customer services concepts and practices
• Multi-line telephone systems operation
• Privacy laws and regulations
• Basic purchasing processes
• Filing procedures
• Office equipment operation
• Oral and written communication
• Maintaining and updating office and administrator schedules
• Establishing and maintaining cooperative working relationships
• Personal computer utilization

Benefits

Competitive and comprehensive Benefits Package including:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• Licenses and certifications reimbursed and occupational insurance for medical staff.
• Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.