Office Specialist II - Housing and Community Development

Description

The City of Anaheim Housing & Community Development Department seeks well qualified and professional Office Specialist II candidates to support operations in the Housing Authority Division. Under moderate supervision, incumbents perform varied clerical duties of moderate difficulty including customer service tasks. Candidates must possess experience performing journey-level clerical work. The ideal candidate is organized, proactive, and is customer service oriented. Working knowledge of Adobe, Excel and Microsoft Office Suite preferred. Bilingual ability to speak, read and write in Spanish, Vietnamese, Korean or Arabic is preferred.

Essential Functions

• Utilize Excel to maintain and track information.
• Scan documents and utilize Adobe to organize and file electronic records.
• Proofread materials for clerical accuracy and spelling.
• Copy, collate, staple and otherwise bind a variety of materials.
• Receive, open, date stamp and distribute incoming mail and processes outgoing mail.
• Maintain and post data to logs, lists, ledgers, follow-up files and other records of the unit; check and compare records and documents for accuracy.
• Make routine mathematical calculations.
• Perform related duties and responsibilities as required.

Qualifications

• Experience: Performing varied journey-level clerical work.
• Knowledge: Modern office procedures, practices, and equipment; personal computer hardware and software, including word processing, spreadsheet, and database programs; English usage, spelling, grammar and punctuation; basic math; and record keeping methods.
• Ability: Learn to efficiently operate a computer terminal and use associated software; accurately transcribe recorded information into a readable format; effectively answer and process telephone calls; read, understand and apply moderately difficult materials; prepare accurate and clearly understood statistical reports; understand and carry out oral and written instructions; understand pertinent procedures and functions quickly and apply them without immediate supervision; maintain confidentiality; handle multiple priorities, organize workload, and meet strict deadlines; establish and maintain effective relationships with those contacted in the course of work; maintain professionalism, courtesy, and composure at all times, including stressful situations.

Supplemental Information

• IMPORTANT APPLICATION INFORMATION AND INSTRUCTION: Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, June 19, 2026, at 5:00PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process will consist of a minimum of skills examination and oral interview. The eligibility list established from this recruitment may also be used to fill the current and/or additional Full Time and Part Time vacancies throughout the City.
• For public contact positions, incumbents must have the ability to interact with a wide variety of clientele while retaining a professional work environment.
• Licenses/Certifications Required: Some work assignments may require possession of a valid California Class C driver's license.
• Environmental Conditions: Due to the nature of work assignments, the incumbent typically works in an office environment. However, some assignments may require the incumbent to visit outdoor or indoor field work sites to accomplish tasks.
• Physical Conditions: Due to the nature of work assignments, the incumbent must have the ability to speak clearly; hear conversation in person, over the telephone, and on tape recordings; vision to read written and typed materials; have manual dexterity to operate a variety of office equipment and a computer keyboard; and lift and carry items weighing up to 15 pounds. Some positions may require the physical ability to set-up rooms for meetings and/or training classes.

Retirement Benefits

The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS. Note: Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits. To view the current limits and additional CalPERS information, visit: https://www.anaheim.net/DocumentCenter/View/4783/CalPERS-Rates.