Office Specialist - Audiology

Key Responsibilities

• Design the hearing and vision screening schedule each school year to maintain compliance with state regulations.
• Flexibility is required to modify the schedule throughout the school year.
• Upload the hearing screening schedule to MPS Audiology website every spring.
• Print screening forms and distribute appropriately based on the hearing screening schedule.
• Manage data from the technicians’ contact sheets on the School Screenings Stats folder in the shared drive.
• Handle special request calls and emails, schedule appropriately, and manage data.
• Create and disseminate weekly technician schedules including assigning a team lead for all school screenings.
• Manage screening teams and find replacements in the event of staff absence.
• Maintain documentation of hearing and vision screener certification.
• Monitor dates that hearing screening results need to be entered into Synergy to avoid duplicate screenings.
• Print and send referral letters that are provided to the health offices to disseminate to families.
• Notify health offices when it is time to print the preferential seating list.
• Communicate professionally and routinely with all district staff who contact the department. Route calls and requests to appropriate staff members or audiologists and communicate messages as required.
• For junior high and high school hearing screenings, communicate regularly with health offices in accordance to the schedule and discuss special requests that can be completed by a nurse or health assistant.
• Review and assist in generating the end-of-year hearing and vision screening state report. Communicate the instructions for the health offices to run their reports and submit them to ASHS, as the state requires.
• Open department mail and distribute to appropriate staff.
• Participate in job interviews and selection process as requested by department management.
• Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities, if time allows.
• Aid in making clinic appointments, and make confirmation calls the day before clinic appointments.
• Schedule annual calibration for audiology sound booths and equipment.
• Perform other duties as assigned by the Supervisor. Assist with other assigned duties as appropriate to the area of assignment and Mesa Public Schools.

Required Qualifications

• A high school education or equivalent.
• Clerical experience.
• Audiology experience.

Skills & Competencies

• Models the attributes and skills of the MPS Portrait of a Graduate.
• Demonstrates commitment to the MPS Promise that every student is known by name, served by strength and need, and graduates ready for college, career and community.
• Moderate proficiency in typing, with good accuracy; above average test battery.
• Computer proficiency to include use of basic software applications (Word, Excel, etc).
• Establishes and maintains effective relationships with students, parents, site personnel, district personnel and general public and be tactful and diplomatic at all times.
• Communicates effectively (verbal and written); maintains confidentiality.
• Organizes, prioritizes, takes initiative, directs own workload while working with frequent interruptions and minimum supervision.

Work Environment & Physical Requirements

• Located in district office, which is climate-controlled and has standard office furniture.
• Frequent contact with students, parents, teachers, administrators, and sometimes outside visitors.
• The environment can be busy and sometimes hectic, especially during the beginning and end of the school day or around special events.
• Regular use of phones, computers, copiers, fax machines, and printers.
• Mostly sedentary work, but there may be frequent need to stand, walk, or move around the office.
• Occasionally required to lift or carry boxes, files, or office supplies (typically up to 20–25 lbs).