Office Services Specialist

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Also remove sections like "About SPS", "Note: Please inquire..." maybe not needed? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About SPS" is not boilerplate but maybe considered company description; but we need to preserve all substantive information. However we need to decide which sections to include. The posting includes: Job Overview (description), Duties And Responsibilities (detailed), Competencies, Qualifications And Education Requirements, Physical Demands, Travel, Other Duties, Compensation, Vacancy Status, Pay Range, What We Offer (Benefits), About SPS, EEO etc. We need to map to allowed headings: About the role (maybe Job Overview), Responsibilities (Duties), Requirements (maybe Qualifications), Qualifications (maybe separate), Skills (Competencies), Benefits (What We Offer), Pay (Pay Range), Schedule (maybe not present). There's no explicit schedule info. So we should not create Schedule section if not present. We must not create sections with filler like "commensurate with experience". Pay Range is given: $20 - $20 USD (that's specific). So we can include Pay section. Benefits: "What We Offer" includes many benefits; we can include Benefits section. Qualifications: there is "Qualifications And Education Requirements". Also "Competencies" could be Skills. Responsibilities: Duties And Responsibilities. About the role: Job Overview. We also have Travel, Physical Demands, Other Duties, Vacancy Status, Compensation (maybe duplicate of Pay). We need to preserve all substantive info; we could include them under appropriate sections or as extra paragraphs under relevant headings. But we must not create headings for sections without real specific content. We could include Travel under Responsibilities? Might be better to add a section "Travel" but not in allowed headings list; but instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should map all info into those categories. Travel could be part of Responsibilities or Requirements. Physical Demands could be part of Requirements. Vacancy Status maybe not needed; could be omitted as not substantive? It's substantive but maybe not needed; but we could include in About the role? Probably we can drop Vacancy Status as it's just stating it's an existing vacancy; not crucial. But instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep that info somewhere. Could add a

under About the role or Responsibilities. Since it's not a heading, we can just include a paragraph. Similarly, Compensation section: we have Pay Range and also "Compensation The expected compensation is an estimate..." That's basically same as Pay. We'll include Pay section with that text. We must remove boilerplate: EEO, Colorado only, AI tools, Greenhouse, accommodations, privacy policy, Acknowledgement Section. Also remove duplicated lines. We need to output only HTML fragment, no /, no markdown fences. Let's craft:

About the role

The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. This posting is for an existing vacancy.

Responsibilities

• Mail Services: Provides exceptional world class service to all clients (in all forms of communication). Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures. Performs duties associated with the shipping and receiving of materials such as packaging and sealing shipments.
• Reprographics Services: Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality. Provide binding services such as GBC, Velo, Coil, and Wire. Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper). Performs duties of scanning and imaging documents and light copy/print reproduction services.
• Office Services: Maintains the Office Services Center area in a neat and orderly fashion. Service and replenish the pantry, conference, kitchen, or meetings areas. Provides general and preventative office maintenance & repair duties. Oversees office equipment maintenance and safety tests. Breakroom organization, cleaning, and stocking. Meeting room and conference room set ups. Monitors level of office supplies on the floors while replenishing. Inventories office supplies and orders accordingly.
• Front of House: Provides reception or concierge (front of office) coverage as needed. Welcomes guests, receives and catalogs guest information, and orients new clients. Represents SPS Global and our clients positively in all interactions (in person, on the phone, and over email). Oversees the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service. Exhibits a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams. Receives guests and contacts associated client host, coordinating with Building Security, and managing access levels for clients. Answers and properly routes global calls, logs visitors into the registration system. Provides light administrative support to staff as directed.
• Travel: Travel is an essential part of the role; must have access to a reliable means of transportation. Assignments can include traveling from one SPS site to another SPS site after arrival to the “home” location as required by business need. Travel distance will be predominately within the FSS’s assigned region.

Requirements

• High School Diploma (or equivalent) required.
• 6+ months prior work experience preferred.
• Ability to work assigned work hours determined by manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem‑solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer‑based systems required for functions of position.
• Required to maintain an overall professional appearance and attitude.
• Adhere to all policies and procedures required.
• Physical Demands: Approximately 50% of the time this position requires fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance; ability to walk, bend, kneel, stand, and/or sit for an extended period of time; manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery; specific vision abilities required include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).

Skills

• Strong verbal and written communication skills.
• Excellent customer service skills.
• MS Office Suite experience with intermediate to expert competency.
• Ability to handle multiple tasks simultaneously.
• Good organizational skills.
• Working knowledge of MFD (Multi‑Functional Device) equipment.
• Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
• Possesses ability to work independently and capable of completing projects.
• Proactively seeks out additional work during downtime.
• Builds professional relationships with customers and other teams.
• Maintains professionalism and composure when interacting with all employees.

Benefits

• Career Growth: Opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: Work culture of learning so you can develop to be the best at what you do.
• We Recognize Talent: Variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account.
• Bonuses: Available for employee and client referrals for current employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre‑Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.

Pay

The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job‑related factors. Pay Range: $20 - $20 USD.

We should not include Schedule section as not present. Check for any leftover boilerplate: we removed EEO, Colorado only, AI, Greenhouse, accommodations, privacy policy, acknowledgement. Also removed duplicated lines like "Job Title: Field Support Specialist Reports To: ..." we didn't include that; but maybe we should include reporting line? It's substantive: "Reports To: The Field Support Specialist will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership." Could be included under About the role or Responsibilities. Let's add a sentence in About the role: "The Field Support Specialist will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership." Add that. Also we might want to include "Job Title: Field Support Specialist" but instruction says do NOT repeat the job title as a heading (the page already shows it). Not required to include elsewhere; we can omit. Check for any other substantive info: "Vacancy Status This posting is for an existing vacancy." we added as sentence. "Compensation The expected compensation is an estimate, and the final offer will depend