Office Services Manager- Hospitality experience preferred
CBRE · Charlotte, NC · 1 mo ago
AdministrativeFull-time
About This Role The Onsite Facilities & Office ServicesManager is responsible for ensuring the seamless daily operation of theworkplace by combining strong facilities management expertise with exceptionaloffice leadership and employee experience skills. This role oversees buildingoperations, vendor management, safety, and maintenance while also serving asthe primary point of contact for employees, guests, and leadership for alloffice-related needs. This individual is highly visible,service-oriented, and proactive, creating a safe, efficient, and welcomingenvironment where employees can do their best work. It’s fully onsiteMonday-Friday in Charlotte, NC. What You’ll Do Facilities Management Onsite Five Days a Week Oversee daily building operations including HVAC, electrical, plumbing, life safety systems, and general maintenanceManage relationships with property management, landlords, and third-party vendorsCoordinate preventative and reactive maintenance programsLead safety initiatives including fire drills, emergency preparedness, and compliance with local regulationsManage space planning, moves/adds/changes, and workplace setupMonitor facility budgets, service contracts, and purchase ordersEnsure workplace sustainability and efficiency initiatives are followed Office & Workplace Experience Serve as the primary onsite point of contact for employees and visitorsCreate a welcoming, organized, and high-functioning office environmentOversee reception, conference rooms, kitchens, common areas, and overall office presentationCoordinate office events, employee engagement activities, and meetingsManage office supplies, pantry, and service vendorsSupport new hire onboarding from a workspace and logistics perspective Soft Skills & Leadership Act as a trusted partner to employees and leadershipAnticipate needs before they become problemsCommunicate clearly and professionally across all levels of the organizationProvide white-glove service with a hospitality mindsetManage difficult situations calmly and diplomaticallyFoster a culture of safety, respect, and accountability within the workplace What You’ll Need Service-oriented mindsetStrong customer focus and hotel, retail and/or hospitality focus preferred.Strong problem-solving abilityHigh emotional intelligenceAttention to detailProactive and self-directedProfessional presence and approachabilityAbility to build relationships quickly Why This Role Matters: This role is essential to creating a workplacethat is safe, efficient, and enjoyable. The Onsite Facilities & OfficeManager is the heartbeat of the office—ensuring not only that the building runssmoothly, but that employees feel supported, welcomed, and cared for every day. AboutCBRE Whenyou join CBRE, you become part of a global leader in commercial real estate andinvestment services that help businesses and people thrive. We are dynamicproblem solvers and forward-thinking professionals who create significantimpact! Our collaborative environment is built on our shared values — respect,integrity, service, and excellence — and we value the varied perspectives,backgrounds, and skills of our people. At CBRE, you have the opportunity tochart your own course and realize your full potential! Disclaimer Applicantsmust be currently authorized to work in the United States without the need forvisa sponsorship now or in the future. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).