Office Services Manager

Duane Morris LLP, a global law firm with 900+ attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today’s evolving global markets.

Responsibilities

• Lead and manage the day-to-day functions of the Mail Room and Copy Center in Philadelphia, including team supervision, task delegation, and workflow optimization
• Act as the primary point of contact for mailroom and copy center customer service issues, ensuring prompt and professional service delivery
• Collaborate with the Operations Manager to assess team performance, identify process improvements, and implement best practices
• Monitor and manage the conference room reservation system; coordinate room setup and turnaround to support meeting requirements
• Conduct daily floor inspections to ensure all operational standards and requirements are consistently met
• Assist in conducting performance evaluations and training programs to promote staff development and continuous improvement
• Develop and implement strategies aimed at enhancing operational efficiency and reducing costs
• Monitor departmental spending and assist in the preparation of annual budgets
• Provide operational support to regional offices and contribute to special initiatives or projects as needed
• Assist with office relocations and expansions
• Manage postage by phone account and process invoices

Qualifications

• Strong relationship-development, communication, and proactive client service skills are essential
• Demonstrated experience providing hands-on leadership and operational management in a professional environment
• 5+ years of experience at a law firm or comparable professional services firm desired
• Flexibility and ability to adapt to diverse work styles
• Must be outgoing, comfortable demonstrating initiative, and able to think critically and creatively
• Strong sense of responsibility and accountability, with a focused commitment to responsiveness and meeting deadlines

Benefits

• Comprehensive healthcare, dental, vision, and prescription plans
• Commuter, HSA and FSA spending accounts
• Short-term and long-term disability and life insurance coverage
• 401k and Pension Plan
• 20 vacation days, 11 paid holidays
• Employee Referral Bonus ($3,000.00)