OFFICE SERVICES CLERK Service of Process Clerk

Main Purpose of Job

The incumbent is responsible for handling service of process for the Department pursuant to Maryland Rules, Sections 2-124 and 3-124, and the Maryland Courts and Judicial Proceedings Code Annotated, Section 6-307. Additionally, the incumbent compiles documents in response to subpoenas for Department records and serves as the first-level resource for all inquiries regarding service of process.

Position Duties

• Creates accounts and processes data from subpoena and work orders checks for each subpoena, garnishments, foreclosures and summons served on the Department, within 5 business days.
• Rejects summons and return to sender when not in order on a daily basis.
• Enter data from subpoena summons in the MBES database and mail out notices to the plaintiff and defendant within 14 business days.
• Create affidavits upon request by customer.
• Responds to attorneys, paralegals and customers by phone & email regarding the status of their filing.
• Updates information in the MBES database and file incoming documents with a copy of the summons.
• Tallies checks, and credit card receipts on a daily basis.
• Generates a TSO report.
• Performs various other duties as assigned; which may include but are not limited to supporting other terms when appropriate.

Minimum Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: One year of experience performing clerical duties.

Desired or Preferred Qualifications

• Experience providing excellent customer service both face-to-face and over the telephone.
• Experience drafting, reviewing, and sending professional email correspondence.
• Experience organizing and filing documents systematically using a numerical system.
• Experience reviewing court documents and adhering to court deadlines.
• Demonstrated ability to process a high volume of work efficiently and accurately.

Benefits

• Generous Paid Time Off.
• Family-Friendly Policies.
• Comprehensive Health Coverage.
• Retirement & Pension.
• Financial Wellness.
• Work-Life Balance.
• Student Loan Assistance.