Office Services Associate

Roles & Responsibilities

• Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
• Cook up and support overall workplace operations by submitting maintenance requests.
• Coordinate with building management, security, engineering, and vendors.
• Validate and track approved visitor parking.
• Greet and direct visitors, notifying appropriate contacts.
• Maintain office access and security by issuing, tracking, and managing employee and visitor access badges.
• Respond promptly to employee requests.
• Support event planning and office initiatives.
• Order business cards and life event items per guidelines.
• Process mail, packages, courier requests, and certified mail.
• Ensure cleanliness and readiness of all common areas and conference rooms.
• Replenish supplies and report issues as needed.
• Prepare meeting rooms and ensure alignment with meeting organizers.
• Support external building conference room bookings when required.
• Place and track all catering orders in line with firm guidelines.
• Coordinate, confirm, and support catering setup and teardown.
• Monitor building access points as needed.

Knowledge, Skills & Attributes

• 1-2 years of experience in office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.
• Strong attention to detail and organizational skills.
• A client-focused mindset.
• Leadership and accountability.
• Operational efficiency.
• Problem-solving and decision-making skills.

Pay

The compensation range for this role is 20.00 to 29.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

About the Role

The Office Services Associate position will be a highly visible point of contact to our internal and external guests in the office and will provide a warm and welcoming office experience. This role will uphold clients' values and will work closely with the Client Service Manager to ensure the office operates efficiently and in excellence daily while consistently providing the highest level of customer service.

Qualifications

Qualifications include:

• Client-focused mindset.
• Leadership and accountability.
• Operational efficiency.
• Problem-solving and decision-making skills.

Schedule

Actual schedule will depend on the individual's location, skills, experience and qualifications.

Benefits

Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.