Office Service Associate - Mail

Key Responsibilities

• Sort, distribute, and process incoming and outgoing mail accurately and efficiently
• Conduct scheduled internal mail runs and ensure timely delivery to departments
• Operate postage equipment and prepare specialized outgoing mail, including certified and registered mail
• Maintain mailroom inventory and coordinate supply ordering
• Serve as a primary liaison between the client and Opensity ensuring outstanding customer service and communication
• Respond promptly to client requests, inquiries, and operational needs
• Participate in leadership discussions and communicate operational updates effectively

Qualifications

• A high school diploma or equivalent required; a college degree preferred
• Minimum of 1 year of mailroom, office services, or related experience
• Proficiency with Microsoft Office applications
• Strong communication, organizational, and multitasking skills
• Ability to work in a fast-paced environment with changing priorities
• Professional demeanor with a strong client-service mindset
• Ability to maintain confidentiality and handle sensitive information

Preferred Skills & Competencies

• Detail-oriented with excellent accuracy
• Positive attitude and team-oriented approach
• Strong problem-solving and decision-making abilities
• Ability to meet deadlines and work under pressure
• Adaptable, flexible, and technology proficient