Office Service Associate

About the role

The Millennium Group (TMG) is an award-winning business process outsourcing firm specializing in print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is seeking a highly motivated, enthusiastic team player interested in a career to join our team of over 1,500 nationwide associates.

Responsibilities

• Work with and assist co-workers in achieving goals and completing assignments.
• Demonstrate dedication and commitment to the team.
• Serve as liaison between TMG's mail and office services team and client departments.
• Interact in a constructive, positive, and respectful manner; deliver superior service and build strong relations with internal and external customers, including maintaining positive communication both verbally and written.
• Show initiative to solve problems proactively and improve the client's experience.
• Receive, sort, and distribute incoming mail (e.g., letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments.
• Make timely collection of outgoing mail.
• Prepare and process outbound courier shipments using computer or service provider's equipment.
• Track and maintain records and logs of mailing.
• Perform accurate data entry as needed.
• Manage inventory control of mail and shipment supplies.
• Pick up and deliver supplies to designated locations as needed for mailing projects.
• Be available to work at other locations and perform all mail room duties as assigned.
• Other duties as assigned.

Requirements

• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• 6 months to 1 year of experience in a mail room and Messenger Center.
• Proficiency in MS-Office: Word, Excel, Outlook, and PowerPoint.
• Ability to appropriately handle confidential and highly sensitive material.
• Must have a smartphone for Multi-factor Authentication.