Office Secretary -Primary Care North

About the role

We're looking for a dedicated Office Secretary to support our fast-paced medical offices with outstanding clerical and administrative expertise.

Responsibilities

• Greet and assist patients and clients both in person and over the phone
• Schedule appointments and verify insurance information accurately
• Maintain patient demographics and update records in the system
• Address patient questions or refer them to appropriate personnel when needed
• Keep patients informed about scheduling delays or changes
• Maintain confidentiality and compliance with all healthcare regulations
• Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Qualifications

• Education: High school diploma or equivalent required
• Experience: Previous experience in a medical office setting and computer use preferred
• Strong communication and customer service skills
• Ability to prioritize and multitask in a busy environment
• Proficiency in maintaining confidential patient information
• Basic office equipment and computer literacy

Skills

• Enjoy helping patients and keeping busy throughout the day
• Comfortable working with electronic health records and scheduling systems
• Take pride in creating an organized, welcoming office environment
• Can adapt quickly to changing priorities and urgent requests

Benefits

• Health, Dental, and Vision Insurance: Coverage begins on the first of the month following your hire date
• Life Insurance & Disability Coverage: Includes company-paid life insurance, as well as short- and long-term disability benefits
• Paid Time Off (PTO): A generous PTO program designed to help you recharge and maintain a healthy work-life balance
• 401(k) Retirement Plan: Benefit from a robust company match to support your long-term financial goals
• Education Assistance & Tuition Reimbursement: Support for your continued learning and career growth
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA): Options to save pre-tax dollars for eligible healthcare and dependent care expenses
• Shift Differential Pay: Team members working evening, night, or weekend shifts may be eligible for additional pay