Jobs · North Carolina

Office & Sales Support Coordinator

Tantalus Systems · Raleigh, NC · 4 days ago
HybridFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. We need to preserve all substantive info. Remove boilerplate etc. We need to parse the posting. Key sections: - About Tantalus Systems (company description) maybe not needed as heading? Could be "About the role"? Actually "About the role" is typical heading for description of role. The posting includes "The Opportunity" describing role. Could map to "About the role". We'll put that as

About the role

with paragraphs. - Responsibilities: The bullet list under "Specifically, the Office & Sales Support Coordinator is responsible for:" includes two subcategories: Office Operations... and Sales Support. We'll list responsibilities as
  • items. - Requirements: Education and Experience bullet list under "What You Bring Education and Experience:" includes items. Also Personal Attributes maybe under Skills? Could be "Skills" or "Qualifications". The instruction: Use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. We have: - Education and Experience: 3+ years experience etc. That's qualifications/requirements. - Personal Attributes: proactive etc. That's skills/qualities. - Experience with Salesforce & HubSpot considered an asset etc. That's qualifications. - Experience supporting B2B technology etc. Thus we can have a

    Requirements

    with list of required experience (3+ years etc). Could also include "Experience with Salesforce & HubSpot is considered an asset" maybe as "Preferred qualifications". But we can include in Requirements as bullet. We could also have

    Skills

    for personal attributes and proficiency with Microsoft Office etc. Benefits: The posting mentions "competitive salary plus variable compensation based on performance targets and business objectives." and "Tantalus also offers generous benefits, including medical, dental and vision plans, healthcare and dependent care flexible spending accounts and paid time off." So we have Pay and Benefits content. Schedule: Not mentioned explicitly besides hybrid position and regular in-office presence required. That's schedule info: hybrid, regular in-office presence required. Could be considered Schedule. We'll include Schedule section. We must not create sections with filler like "commensurate with experience". We have actual content. We must not repeat job title as heading. Not include Job ID. We must remove boilerplate: EEO etc. At end there is EEO statement; we must remove. Also remove navigation, cookie, legal, duplicated lines, application instructions (like "submit your application", "email us at careers@tantalus.com"). We need to preserve all substantive information: company description, opportunity, responsibilities, requirements, skills, benefits, pay, schedule. Let's extract substantive paragraphs: Company description: "About Tantalus Systems (TSX: GRID) Tantalus is a technology company dedicated to helping utilities modernize their distribution grids by harnessing the power of data across all their devices and systems deployed throughout the entire distribution grid – from the substation to the EV charger located behind the meter. We offer smart grid solutions across multiple levels: intelligent connected devices, communications networks, data management, enterprise applications and analytics. Learn more at http://www.tantalus.com/. Come join us if you’re interested in being part of an entrepreneurial team, solving complex technical problems and delivering innovative solutions that will directly impact the electrification of everything and the decarbonization of our society. We have operations throughout the United States and Canada with offices in Burnaby (British Columbia, Canada), Raleigh (North Carolina, USA), and Norwalk (Connecticut, USA)." Opportunity: "This position offers a competitive salary plus variable compensation based on performance targets and business objectives. Tantalus also offers generous benefits, including medical, dental and vision plans, healthcare and dependent care flexible spending accounts and paid time off. The Opportunity We are seeking an Office & Sales Support Coordinator to oversee the day-to-day operations of our Raleigh office while providing coordination and logistical support to the Sales and Marketing teams. This role is central to creating a well-run, welcoming, and productive office environment for employees, visitors, customers, and partners. The successful candidate will manage office operations, vendor relationships, employee onboarding logistics, meeting and event coordination, and the distribution of materials and company swag across the organization. The role will also support high-impact sales and marketing activities, including customer meetings, regional sales meetings, open houses, industry conferences, Tantalus University training programs, and Tantalus’ annual Users Conference. This position is ideal for someone who enjoys managing many moving pieces, anticipating needs, and ensuring details are executed reliably. Location of Position: This is a hybrid position based in our Raleigh, NC office. Regular in-office presence is required to support office operations, visitors, vendor coordination, and event logistics" Responsibilities bullet list: Under "Specifically, the Office & Sales Support Coordinator is responsible for:" then two paragraphs with semicolon-separated items. We need to convert each item to
  • . Let's parse: Office Operations, Workplace Experience & Team Support - Manage office supplies, kitchen inventory, mail, shipping, and general office organization. - Serve as the primary point of contact for the property manager, building maintenance providers, copier services, beverage suppliers, and other office vendors. - Coordinate office repairs, maintenance requests, workspace changes, and office improvements. - Support office access, visitor coordination, meeting-room readiness, and a professional workplace environment. - Coordinate office onboarding for new employees, including badges, workspace setup, supplies, and coordination with IT and HR. - Support employee and visitor experiences, including meals, refreshments, meeting logistics, and office tours as needed. - Coordinate the shipment of swag and welcome materials to U.S-based employees. Sales Support - Provide sales operations support to Regional Sales Managers (RSMs), including order entry into JIRA, basic Salesforce updates (e.g., translating POs into systems), and follow‑up on customer requests and internal approvals. - Act as a central sales support resource, stepping in wherever needed to help move deals forward, coordinate shipping, and meet tight deadlines. - Pull reports and information from Salesforce and other systems to support Sales leadership and related functions. - Support trade show and event logistics, including registrations, shipment of marketing materials, vendor coordination, travel and hotel arrangements, and event supplies. - Assist with key company events, including Tantalus University, the annual Users Conference, DISTRIBUTECH, and TechAdvantage. - Help organize and maintain sales and marketing collateral for office, customer, and event use. We'll combine into one responsibilities list. Requirements/Education and Experience bullet list: - 3+ years of experience in office management, workplace operations, administrative coordination, or event coordination. - Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. - Experience with Salesforce & HubSpot is considered an asset - Experience supporting customer-facing teams through order administration, customer coordination, or sales support activities is considered an asset. - Excellent communication and relationship-management skills with employees, visitors, vendors, and internal teams. - Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams. - Experience coordinating corporate meetings, customer visits, trade shows, or internal events is considered an asset. - Experience supporting a B2B technology, utilities, energy, or professional-services organization is an asset. Personal Attributes bullet list: - Proactive, organized, and service-oriented, with a passion for creating a positive workplace experience. - Strong attention to detail and the ability to independently solve problems and follow through on commitments. - Excellent interpersonal and communication skills, with the ability to work effectively across all levels of the organization. - Adaptable and resourceful, with the ability to manage multiple priorities and support a variety of office, customer, and event-related activities. We could put personal attributes under Skills. Benefits: "Tantalus also offers generous benefits, including medical, dental and vision plans, healthcare and dependent care flexible spending accounts and paid time off." Pay: "This position offers a competitive salary plus variable compensation based on performance targets and business objectives." Schedule: "This is a hybrid position based in our Raleigh, NC office. Regular in-office presence is required to support office operations, visitors, vendor coordination, and event logistics." We also have location mention earlier. We must not duplicate lines. Ensure we don't include boilerplate like "Learn more at http://www.tantalus.com/" maybe we can keep as part of company description? It's substantive? It's a link; maybe we keep but it's not essential. The instruction: preserve ALL substantive information; do not invent or summarize away detail. The link is substantive? It's a reference; we could keep as part of description. However it's not a heading; we can include as plain text within paragraph. We must remove application instructions like "If you possess some of the key skills ... submit your application." and EEO statement and email. Now craft HTML. Structure:

    About the role

    ... (company description + opportunity description? maybe combine). Could split: About the role includes description of role and company. We'll put company description and opportunity in same

    or separate

    s. Better:

    About the role

    Tantalus is a technology company dedicated to helping utilities modernize their distribution grids by harnessing the power of data across all their devices and systems deployed throughout the entire distribution grid – from the substation to the EV charger located behind the meter. We offer smart grid solutions across multiple levels: intelligent connected devices, communications networks, data management, enterprise applications and analytics. Learn more at http://www.tantalus.com/. Come join us if you’re interested in being part of an entrepreneurial team, solving complex technical problems and delivering innovative solutions that will directly impact the electrification of everything and the decarbonization of our society. We have operations throughout the United States and Canada with offices in Burnaby (British Columbia, Canada), Raleigh (North Carolina, USA), and Norwalk (Connecticut, USA).

    This position offers a competitive salary plus variable compensation based on performance targets and business objectives. Tantalus also offers generous benefits, including medical, dental and vision plans, healthcare and dependent care flexible spending accounts and paid time off. We are seeking an Office & Sales Support Coordinator to oversee the day-to-day operations of our Raleigh office while providing coordination and logistical support to the Sales and Marketing teams. This role is central to creating a well-run, welcoming, and productive office environment for employees, visitors, customers, and partners. The successful candidate will manage office operations, vendor relationships, employee onboarding logistics, meeting and event coordination, and the distribution of materials and company swag across the organization. The role will also support high-impact sales and marketing activities, including customer meetings, regional sales meetings, open houses, industry conferences, Tantalus University training programs, and Tantalus’ annual Users Conference. This position is ideal for someone who enjoys managing many moving pieces, anticipating needs, and ensuring details are executed reliably. Location of Position: This is a hybrid position based in our Raleigh, NC office. Regular in-office presence is required to support office operations, visitors, vendor coordination, and event logistics.

    Then responsibilities:

    Responsibilities

    • Manage office supplies, kitchen inventory, mail, shipping, and general office organization.
    • Serve as the primary point of contact for the property manager, building maintenance providers, copier services, beverage suppliers, and other office vendors.
    • Coordinate office repairs, maintenance requests, workspace changes, and office improvements.
    • Support office access, visitor coordination, meeting-room readiness, and a professional workplace environment.
    • Coordinate office onboarding for new employees, including badges, workspace setup, supplies, and coordination with IT and HR.
    • Support employee and visitor experiences, including meals, refreshments, meeting logistics, and office tours as needed.
    • Coordinate the shipment of swag and welcome materials to U.S-based employees.

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