Office Representative - State Farm Agent Team Member

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to work in a team environment
• Able to multi-task
• Able to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Benefits

• Simplified IRA
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Opportunity for growth and advancement within the agency

Company Info

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Join a community of good neighbors. Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none.