Office Operations Manager

About the role

Dashing Diva is seeking a highly organized and proactive Office Operations Manager to oversee day-to-day office operations, executive support, and company event coordination. This role is ideal for a responsible and detail-oriented professional who thrives in a fast-paced setting and has a strong sense of style, hospitality, and service to reflect our brand both in the workplace and at company events. With a strong eye for presentation and organization, this individual will create professional, welcoming, and functional environments while driving operational excellence across multiple locations.

Responsibilities

• Provide support to the Sr. Director of General Affairs, ensuring accurate communication, reporting, and follow-through across all initiatives.
• Optimize the general affairs department’s workflow and increase efficient processes by developing procedures, implementing changes.
• Lead administrative functions, including CEO-directed errands, with discretion and sound judgment to delegate or execute tasks.
• Supervise and mentor a small operations team (3–4 staff), including responsibility for KPI management and performance oversight.
• Manage budgets and expenditure; create and monitor cost-saving initiatives; track and report expenses, create budget spending plans, status report periodically to the Sr. Director.
• Manage office supplies, inventory control, company assets, and purchasing.
• Maintain vendor relationships, review service contracts, and oversee operational invoices.
• Manage business travel arrangements and corporate events for employees and executives.
• Manage cafeteria operations including meal planning, menu updates, vendor coordination, and ensuring quality standards of service.
• Oversee food/beverage inventory, budgeting, and compliance with health and safety regulations in cafeteria facilities.
• Plan and execute internal and external events, employee engagement activities, and executive meetings.
• Manage logistics including venue booking, décor, catering, and budgeting to ensure impactful and organized experiences.
• Oversee VIP hospitality for corporate guests, executives, and CEO-directed events (including personal and family-related events), including guest transportation.
• Organize seasonal events, such as holiday parties, themed celebrations, and wellness programs.

Requirements

• Bachelor’s degree in Business Administration, Hospitality, Interior Design, or a related field.
• Minimum 5 years of relevant experience in general affairs, office/administration, hospitality, or event/hotel management.
• Previous background in hotel management, banquet management, or service-related industries is a plus.
• Bilingual in Korean and English preferred (spoken and written).
• Strong attention to detail with a refined aesthetic sense for presentation and organization.
• Proven ability to supervise staff, manage KPIs, and oversee team performance.
• Exceptional communication, delegation, and time management skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Responsible, diligent, cheerful, and cooperative personality with excellent interpersonal skills.
• Local travel may be required at times. Must have a state-issued legal driver's license with a clean driving record and be able to drive approx. 50-mile driving radius.

Qualifications

• Qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, disability, genetic information, pregnancy, childbirth or related medical conditions, political affiliations, or any other non-merit factor protected by law.

Skills

• Excellent organizational and administrative skills.
• Ability to multitask and prioritize effectively.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Experience with budget management and cost-saving initiatives.
• Knowledge of health and safety regulations.
• Event planning and coordination experience.
• Vendor management and relationship building.
• Executive support and management.

Benefits

• Great work environment to grow and learn new skills.
• Collaborative and supportive team environment.
• Opportunities for creativity and input.
• Fun events like Beautycon, NYFW.
• In-office catered breakfast, lunches, and team lunches, team outings, and team-building activities.
• Health benefits (Medical, dental, vision, AD&D, Life).
• 401(k) matching.
• PTOs.
• Company holidays.
• Summer Fridays and more!

Pay

$75,000 - $85,000 annually

Schedule

Full-time