Office Operations Associate - NYC

About the role

At Datadog, our Office Operations team runs the day-to-day operations to keep our employees safe, happy, and productive. This dynamic team works closely with leadership and staff to ensure that Datadog scales smoothly and continues to be a fantastic place to work. Every day brings new challenges and opportunities for collaboration and growth.

Responsibilities

• Act as the face of Datadog by welcoming visitors and supporting employees in the office.
• Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment
• Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality
• Cultivate and maintain positive working relationships with building management & vendor partners
• Partner with the Security team to ensure the implementation of all safety protocols
• Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through
• Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our Datadog standard for quality and consistency
• Maintain inventory of office supplies and ensure timely restocking to support daily operations
• Arrange fun and engaging events for employees - both on a monthly cadence and an ad hoc basis
• Work closely with teammates to maintain smooth office operations and ensure consistency across all workplace processes
• Where required, work alongside various Operations teams to assist with office moves, build-outs and openings
• Engage in a 9-month rotation with teammates to gain hands-on experience as project coordinators across key areas including event planning, food program management, space planning, and facilities operations

Qualifications

• A true people person, with an empathetic and friendly demeanor
• A quick learner who loves tackling challenges and streamlining processes
• Exceptional time management skills with the ability to multitask effectively
• A self-starter who takes initiative and drives projects forward
• Calm and even-tempered, able to maintain composure under pressure
• Patient and persistent, with a passion for seeing tasks through to completion
• Hightly organized with keen attention to detail and pride in maintaining a welcoming office environment
• Able to bring structure to chaos
• Clear and concise communicator, both verbally and in writing
• Possess good spreadsheet skills
• Creative thinker who brings fresh ideas that enhance our culture at Datadog
• Ability to partake in scheduled after-hours events on a monthly basis

Skills

• Excellent interpersonal and communication skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with event planning and coordination
• Knowledge of basic office supply management

Benefits & Growth

Benefits and Growth: - Generous and competitive benefits package - New hire stock equity (RSUs) and employee stock purchase plan - Continuous career development and pathing opportunities - Employee-focused best in class onboarding - Internal mentor and cross-departmental buddy program - Friendly and inclusive workplace culture