Office Operations Assistant Women's Health

About the role

Location: Racine, WI | Facility: All Saints Spring St. Campus | Department: Women's Health | Schedule: Full-time, Day Shift

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to the assigned area.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Qualifications

• Previous customer service experience preferred.
• Epic experience preferred.

Schedule

Full-time, 40 hours per week, Monday–Friday. Hours vary between 6:45 AM and 6:00 PM. No weekends or holidays.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more