Office Operations Assistant Ortho Trauma

About the role

Location: Panama City, FL | Facility: Ascension Sacred Heart Medical Group | Schedule: Day | Full-time | Monday - Friday

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Responsibilities

• Greet patients and visitors, manage the check-in and check-out process.
• Verify and input patient demographic data, and manage obtaining and verifying insurance authorizations and referrals.
• Efficiently handle medical record release requests and coordinate the scheduling and confirmation of patient appointments.
• Submit daily charges for procedures, and manage the collection of co-payments, including the daily reconciliation of reports and deposits.
• Provide flexible and reliable general administrative and clerical support to various functions within the assigned area.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Preferred Qualifications

• One year of medical office experience.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more