Office Operations Assistant Neurology
Location: Jacksonville, FL
Facility: Ascension St. Vincent's Joe Adams Building
Schedule: Full-Time
About the role
Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Responsibilities
- Greet and manage patient check-in/out, verifying demographic and insurance information, and obtaining necessary documentation.
- Process insurance authorizations/precertification and handle medical record release requests.
- Schedule patient appointments and manage daily charge entry, review, and submission for services.
- Collect co-payments, reconcile daily financial reports, and prepare deposits.
- Provide essential administrative and clerical support within the medical office setting.
Requirements
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Benefits
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
Schedule
Full-Time