Office Operations Assistant
About the role
Location: Indianapolis, IN
Facility: St. Vincent Medical Group
Department/Specialty: OBGYN
Schedule
Full Time | Monday - Friday 8:30 am - 5:00 pm
How you'll make an impact in this role
- Warmly greet patients, manage check-in/check-out, and accurately schedule and confirm appointments to ensure a smooth daily flow.
- Obtain and verify insurance authorizations, accurately collect co-payments, and reconcile daily financial reports and deposits.
- Meticulously verify and enter patient demographic information, secure necessary documentation, and manage all patient record release requests.
- Provide essential clerical and office support, including managing charges for services, to maintain the clinic's high standard of efficiency.
Minimum requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional preferences
- Insurance experience
- Customer service skills and phone experience
Benefits
Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options. Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance. Time to recharge: pro-rated paid time off (PTO) and holidays. Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning. Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources. Family support: parental leave, adoption assistance and family benefits. Other benefits: optional legal and pet insurance, transportation savings and more.