Office Operations and Facilities Coordinator

Position Overview

As the Office & Building Operations Coordinator at Sigma Nursing, you will be responsible for ensuring the smooth, efficient, and professional operation of our headquarters building in Indianapolis, Indiana. You will oversee day to day facility coordination, vendor management, maintenance scheduling, tenant communication, and administrative operations that support organizational continuity.

Key Responsibilities

• Serve as the primary point of contact for building needs, keeping the facility safe, functional, and welcoming for staff, tenants, and visitors
• Coordinate maintenance and repairs, manage relationships with vendors and contractors, maintain facility logs and service records, and monitor building conditions daily, escalating issues to leadership when needed
• Support operational administration through mail processing, member inquiry routing, supply management, and general office support
• Keep meeting spaces ready, greet visitors, and assist with filing, scanning, and document organization so daily operations run without disruption
• Work closely with the CEO, Executive Assistant to the CEO, building tenants, vendors, contractors, and staff across the organization to align facility operations and administrative workflows with organizational priorities
• Ensure consistent, professional communication and timely follow-through on every request

What Success Looks Like

• The building operates smoothly each day, facility issues are addressed quickly and documented, and mail, deliveries, and member inquiries are processed reliably
• Over time, become a trusted point of contact known for dependability, clarity, and strong administrative support, helping Sigma's headquarters reflect the organization's values as a safe and well managed environment

Qualifications

• Associate degree or higher preferred; equivalent experience in office administration, business operations, or a related field
• 2 to 5 years of administrative, office management, or facility coordination experience
• Highly organized and comfortable managing multiple priorities, coordinating vendors, and maintaining clear documentation all at once
• Communicate confidently and professionally with staff, tenants, contractors, and service providers
• Proactive approach to facility management, identifying issues early and following through until they are resolved
• Exercise sound judgment, knowing when to handle a facility issue yourself and when to escalate it to leadership
• Comfortable with hands on logistics, including mail processing, supply ordering, and basic member inquiry routing
• Proficient with Microsoft Office applications
• Service-oriented mindset and reliable onsite presence
• Experience in a nonprofit or association environment or supporting building operations and tenant communication preferred

Location, Schedule & Compensation

• Full-time, exempt position, fully onsite at Sigma's Headquarters near downtown Indianapolis
• Standard hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time
• Occasional early morning, evening, or weekend work to support facility projects, vendor scheduling, or time-sensitive operational needs
• Travel is minimal; occasional local travel may be required for vendor coordination or supply pickup
• Salary range: $40,000 to $50,000; offers made within this range to ensure equity, consistency, and fiscal responsibility

Who We Are

Sigma Theta Tau International Honor Society of Nursing (also known as Sigma Nursing or Sigma) is a global nursing organization with more than 100 years of impact. We're a mission-driven group of approximately 35 employees, working in a remote-friendly environment. At Sigma, you'll find a culture that values proactivity, accountability, and purpose. We offer strong health and retirement benefits, support professional development, and encourage open communication and collaboration across teams. We recognize that diversity and inclusion are essential to our success and are committed to creating a workplace that reflects the global nursing community we serve.