Office of Black Student Success - Federal Work Study Student Assistant

Student Employment Anticipated Hiring Range: $16.90 per hour. The compensation offered will consider internal equity and experience among other factors.

About the Role

The Office of Black Student Services (OBSS) is dedicated to implementing high-impact practices that foster academic success and support the retention of at-promise students. Our services are open to all students regardless of academic standing. OBSS strives to create a supportive and culturally affirming learning environment grounded in principles reflected throughout the African Diaspora at California State University, San Bernardino.

OBSS offers a wide range of academic support services, including:

• Academic advising
• Guidance, counseling, and mentorship
• Service-learning and career development opportunities
• Connections to campus resources, programs, and peer networks
• A welcoming environment that promotes acceptance, belonging, and personal growth

Responsibilities

• Maintain professional etiquette while assisting with program outreach, including phone calls, emails, and social media responses.
• Organize and maintain files and records for all OBSS programs and events, ensuring that required paperwork and documentation are completed in a timely manner.
• Assist in the planning, development, and implementation of OBSS programs, workshops, and events.
• Attend all required staff meetings and trainings.
• Update and maintain resource manuals as assigned.
• Participate in at least one campus training or an external workshop/training not offered on campus (advance notice will be provided).
• Assist with referrals and appointment scheduling for students and others who contact the office by phone or email.
• Adhere to all CSUSB policies and departmental procedures.
• Support major OBSS and affiliated events, including but not limited to BFSSA programs, Black Grad, Pioneer Breakfast, social gatherings, receptions, and other key initiatives (advance notice will be provided).
• Perform other duties as assigned.

Requirements

• Must complete a Free Application for Federal Student Aid (FAFSA) for the current award year.
• Must maintain Satisfactory Academic Progress standards.
• Must be enrolled in at least half-time (6 units undergraduate; 3 units graduate) per semester.
• Must have a federal need of at least $2,000.
• Submit all requested financial aid documentation from your To-Do-List by the due date.
• Must have an official award notification from the Financial Aid Office.
• Must be a U.S. citizen, eligible non-citizen, or permanent resident.
• Admission or registration as a CSU student.
• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least half-time units at CSUSB (6 units undergraduate; 3 units graduate).
• International students must have full-time enrollment at CSUSB (12 units undergraduate; 6 units graduate).
• Eligible to work in the United States.
• Social Security Card required for payroll.

Qualifications

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

Schedule

Academic year available hours: Monday through Friday (8:00 am – 5:00 pm). Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).

This is a part-time, temporary, seasonal position. Student Employees are not eligible to telecommute at any time.