Office Manager / Scheduling Coordinator

Job Summary We are seeking a highly organized and proactive Office Manager/Scheduling Coordinator to oversee daily office operations, while maintaining an efficient and professional office environment. This role requires a people-oriented individual with strong computer proficiency, excellent customer service skills, and the ability to manage multiple tasks efficiently. Duties Manage daily office operations to ensure an efficient and welcoming environmentRecruit, interview & onboard new caregivers, including orientation and training coordinationSchedule caregivers, coordinate shifts, and handle call-offs promptly to maintain staffing levelsMatch caregivers with clients based on skills, availability, and client needsSupervise caregivers and provide support as needed to ensure quality care deliveryUtilize CRM scheduling software and other scheduling tools to organize appointments and staff schedules effectivelyMaintain accurate records and documentation to ensure readiness for state auditsHandle customer service inquiries professionally, addressing concerns and providing solutionsRequired to participate in the on-call rotation as scheduled Skills Proven experience as an Office Manager or in a similar administrative supervisory roleStrong proficiency in Microsoft Office 365 (Word, Excel, Outlook)Experience with CRM systems and scheduling software is preferredExcellent customer service skills with a friendly, people-oriented approachAbility to multi-task effectively in a fast-paced environmentFast learner with the ability to adapt quickly to new systems and processesStrong organizational skills with attention to detailAbility to take initiative and work independently while collaborating with team membersEffective supervision skills for overseeing caregivers and administrative staffTechnical proficiency combined with problem-solving abilities to handle various office functions smoothlyPrevious experience in home care or home health is preferred This position offers an engaging opportunity for a motivated individual looking to contribute to a dynamic team while ensuring exceptional caregiver support and client satisfaction. Pay: $18.00 - $20.00 per hour Expected hours: 40.0 per week Benefits: Health insurancePaid time offVision insurance Work Location: In person Powered by JazzHR 1FHJaMWbEe